7 Backus Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Robert W
Jermaine was an excellent technician. Great guy and Great service!
Customer service response - Thank you for your positive feedback, Robert! We're glad to hear that Jermaine provided excellent service.
Sears Home Services on May 13, 2025
Ronald S
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on May 13, 2025
Deborah I
Scott was efficient, he knew what he was doing. And he was helpful and very pleasant.
Customer service response - Thank you for your positive feedback, Deborah! We're glad to hear that Scott was efficient, knowledgeable, and pleasant.
Sears Home Services on May 13, 2025
Gabe D
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on May 12, 2025
Marci S
Jermaine arrived as scheduled, went right to work and was done in about an hour, maybe less. The fridge is running perfectly. Thank you.
Customer service response - Thank you for your positive feedback, Marci! We're glad to hear that Jermaine provided efficient service and that your fridge is running perfectly.
Sears Home Services on May 01, 2025
Ajay K
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on April 30, 2025
Rebecca T
Polite, professional and helpful.
Customer service response - Thank you for your positive feedback, Rebecca! We're glad to hear that our service was polite, professional, and helpful.
Sears Home Services on April 27, 2025
Rick S
Jermaine was awesome. Knowledgeable and friendly…courteous and happy. A breath of fresh air and a true asset to your team. Thx.
Customer service response - Thank you for your positive feedback, Rick! We're glad to hear that Jermaine was knowledgeable, friendly, and a true asset to our team.
Sears Home Services on April 22, 2025
Robin C
Service was perfect! The technician had the part in the truck and was done quick and efficiently!! A+ Although the Labor cost is outrageous!! Off the charts!!
Customer service response - Thank you for your positive feedback, Robin! We're glad to hear the service was perfect and efficient, and we appreciate your input on the labor cost.
Sears Home Services on April 14, 2025
Terésa I
This technician, Steve, was among the best we’ve ever worked with!
Customer service response - Thank you for your positive feedback, Terésa! We're glad to hear that Steve was among the best technicians you've worked with.
Sears Home Services on April 08, 2025