7 Backus Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Rebecca Palmer
Was Excellent
Customer service response - Thank you for your positive feedback, Rebecca! We're glad to hear you found our service excellent.
Sears Home Services on March 23, 2025
Carl Ern
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on March 23, 2025
ANDREW H
Very professional, timely, knowledgeable, efficient. Cannot say enough good things about the technician or the service.
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on March 19, 2025
Shaaron Cyrus-Ward
Customer service response - Hi Shaaron, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on March 04, 2025
Arthur Campbell
Great job !
Customer service response - Thank you for your positive feedback, Arthur! We're glad to hear you were pleased with the service.
Sears Home Services on February 22, 2025
Eduardo Reyes
Skilled, professional and affable. Jermaine diagnosed the issue and did not leave until the appliance was tested to work as expected.
Customer service response - Thank you for your positive feedback, Eduardo! We're glad to hear that Jermaine provided skilled and professional service, ensuring your appliance was working as expected.
Sears Home Services on January 27, 2025
Robert Rockwell
great fellow - on time, thorough and polite
Customer service response - Thank you for your positive feedback, Robert! We're glad to hear that our technician was on time, thorough, and polite.
Sears Home Services on January 26, 2025
Chris Dyer
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on January 21, 2025
Alan Biegelman
We were very happy with the service call. To start we were able to schedule this on very short notice. Daniel was able to repair our snow thrower but also was very friendly and took the time to explain what he was doing and provided us with some tips both preventative in the future and for ease of use. We would highly recommend Daniel and Sears Home Services.
Customer service response - Thank you for your positive feedback, Alan! We're glad to hear that Daniel provided excellent service and helpful tips for your snow thrower.
Sears Home Services on January 21, 2025
C. D. Peterson
After waiting from 10 AM, our service call was cancelled at 4:42 with no explanation or apology and no attempt to reschedule. The service people we had seen during this time were fine, (the 5 stars) but the system was frustrating not being able to reach a live person.
Customer service response - Thank you for your feedback, C. D. Peterson. We apologize for the inconvenience with the scheduling system and appreciate your patience and understanding.
Sears Home Services on January 20, 2025
