7 Backus Ave Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.7/5 (130 reviews)

Robert W

May 14, 2025

Jermaine was an excellent technician. Great guy and Great service!

Source: Google

Customer service response - Thank you for your positive feedback, Robert! We're glad to hear that Jermaine provided excellent service.

Sears Home Services on May 13, 2025

Ronald S

May 13, 2025
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on May 13, 2025

Deborah I

May 14, 2025

Scott was efficient, he knew what he was doing. And he was helpful and very pleasant.

Source: Google

Customer service response - Thank you for your positive feedback, Deborah! We're glad to hear that Scott was efficient, knowledgeable, and pleasant.

Sears Home Services on May 13, 2025

Gabe D

May 12, 2025
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on May 12, 2025

Marci S

May 02, 2025

Jermaine arrived as scheduled, went right to work and was done in about an hour, maybe less. The fridge is running perfectly. Thank you.

Source: Google

Customer service response - Thank you for your positive feedback, Marci! We're glad to hear that Jermaine provided efficient service and that your fridge is running perfectly.

Sears Home Services on May 01, 2025

Ajay K

April 30, 2025
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on April 30, 2025

Rebecca T

April 28, 2025

Polite, professional and helpful.

Source: Google

Customer service response - Thank you for your positive feedback, Rebecca! We're glad to hear that our service was polite, professional, and helpful.

Sears Home Services on April 27, 2025

Rick S

April 22, 2025

Jermaine was awesome. Knowledgeable and friendly…courteous and happy. A breath of fresh air and a true asset to your team. Thx.

Source: Google

Customer service response - Thank you for your positive feedback, Rick! We're glad to hear that Jermaine was knowledgeable, friendly, and a true asset to our team.

Sears Home Services on April 22, 2025

Robin C

April 15, 2025

Service was perfect! The technician had the part in the truck and was done quick and efficiently!! A+ Although the Labor cost is outrageous!! Off the charts!!

Source: Google

Customer service response - Thank you for your positive feedback, Robin! We're glad to hear the service was perfect and efficient, and we appreciate your input on the labor cost.

Sears Home Services on April 14, 2025

Terésa I

April 08, 2025

This technician, Steve, was among the best we’ve ever worked with!

Source: Google

Customer service response - Thank you for your positive feedback, Terésa! We're glad to hear that Steve was among the best technicians you've worked with.

Sears Home Services on April 08, 2025

Average Rating: 4.7/5 (130 reviews)

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