7 Backus Ave Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.7/5 (126 reviews)

Shaaron C

March 04, 2025
Source: Google

Customer service response - Hi Shaaron, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on March 04, 2025

Arthur C

February 22, 2025

Great job !

Source: Google

Customer service response - Thank you for your positive feedback, Arthur! We're glad to hear you were pleased with the service.

Sears Home Services on February 22, 2025

Eduardo R

January 27, 2025

Skilled, professional and affable. Jermaine diagnosed the issue and did not leave until the appliance was tested to work as expected.

Source: Google

Customer service response - Thank you for your positive feedback, Eduardo! We're glad to hear that Jermaine provided skilled and professional service, ensuring your appliance was working as expected.

Sears Home Services on January 27, 2025

Robert R

January 26, 2025

great fellow - on time, thorough and polite

Source: Google

Customer service response - Thank you for your positive feedback, Robert! We're glad to hear that our technician was on time, thorough, and polite.

Sears Home Services on January 26, 2025

Chris D

January 21, 2025
Source: Google

Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on January 21, 2025

Alan B

January 21, 2025

We were very happy with the service call. To start we were able to schedule this on very short notice. Daniel was able to repair our snow thrower but also was very friendly and took the time to explain what he was doing and provided us with some tips both preventative in the future and for ease of use. We would highly recommend Daniel and Sears Home Services.

Source: Google

Customer service response - Thank you for your positive feedback, Alan! We're glad to hear that Daniel provided excellent service and helpful tips for your snow thrower.

Sears Home Services on January 21, 2025

C. P

January 20, 2025

After waiting from 10 AM, our service call was cancelled at 4:42 with no explanation or apology and no attempt to reschedule. The service people we had seen during this time were fine, (the 5 stars) but the system was frustrating not being able to reach a live person.

Source: Google

Customer service response - Thank you for your feedback, C. D. Peterson. We apologize for the inconvenience with the scheduling system and appreciate your patience and understanding.

Sears Home Services on January 20, 2025

Lillian P

January 16, 2025
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on January 16, 2025

Steve B

January 10, 2025

Prompt, professional, quick fix of 15-year-old dryer at reasonable price. Very satisfied customer.

Source: Google

Customer service response - Thank you for your positive feedback, Steve! We're glad to hear that you were satisfied with the prompt and professional service for your dryer.

Sears Home Services on January 09, 2025

Martin C

January 05, 2025
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on January 05, 2025

Average Rating: 4.7/5 (126 reviews)

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