7 Backus Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Alan B
We were very happy with the service call. To start we were able to schedule this on very short notice. Daniel was able to repair our snow thrower but also was very friendly and took the time to explain what he was doing and provided us with some tips both preventative in the future and for ease of use. We would highly recommend Daniel and Sears Home Services.
Customer service response - Thank you for your positive feedback, Alan! We're glad to hear that Daniel provided excellent service and helpful tips for your snow thrower.
Sears Home Services on January 21, 2025
C. P
After waiting from 10 AM, our service call was cancelled at 4:42 with no explanation or apology and no attempt to reschedule. The service people we had seen during this time were fine, (the 5 stars) but the system was frustrating not being able to reach a live person.
Customer service response - Thank you for your feedback, C. D. Peterson. We apologize for the inconvenience with the scheduling system and appreciate your patience and understanding.
Sears Home Services on January 20, 2025
Lillian P
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on January 16, 2025
Steve B
Prompt, professional, quick fix of 15-year-old dryer at reasonable price. Very satisfied customer.
Customer service response - Thank you for your positive feedback, Steve! We're glad to hear that you were satisfied with the prompt and professional service for your dryer.
Sears Home Services on January 09, 2025
Martin C
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on January 05, 2025
Dia R
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on December 25, 2024
Mike M
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on December 19, 2024
Daniel A
Kevin was top notch
Customer service response - Thank you for your positive feedback, Daniel! We're glad to hear that Kevin provided top-notch service.
Sears Home Services on December 15, 2024
Kim P
Jermaine is extremely kind, reliable and capable and gave me great confidence in Sears repair service.
Customer service response - Thank you for your wonderful review, Kim! We're thrilled to hear that Jermaine provided kind and reliable service, and we're glad you have confidence in Sears repair service.
Sears Home Services on December 12, 2024
Rich T
Daniel P. did a great job with snow blower tune up and explained how to tighten the belt in case the auger cable loosened.
Customer service response - Thank you for your positive feedback, Rich! We're glad to hear that Daniel P. did a great job and provided helpful explanations for your snow blower.
Sears Home Services on December 03, 2024
