14200 E Alameda Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
HVAC technician
Isaac let us know when he was on his way and when he got here he evaluated our furnace for the upcoming winter. He was efficient and courteous which we've appreciated very much
Kathy W, Centennial, CO
Furnace...
Issac: Did an outstanding job with my issue with my furnace. He was accommodating, pleasant, professional, and knowledgeable, Thank you…
Glenn S, Denver, CO
Erick 5, Sears zero
Great service from Erick, he saved me time and money. Very unhappy with Sears in general. Dan the previous technician misdiagnosed the problem. Also the part he ordered for his problem was incorrect (I don't think that was Dans fault, your database is wrong). I have been trying to contact you for a week to report the incorrect part but there is no way of talking to a human or even leaving a text message either on the phone, your website or via text. I spent hours trying. The best I could find was 60 characters as special instructions for the technician and hope he contacted me before traveling to my house. I will think twice before requesting a service with Sears or recommending them to friends.
Pierre P, Aurora, CO
Excellent Customer Service
My ice maker is functional, my water isn't flowing out?
Barbara C, Aurora, CO
Great service
Eric is fantastic. He is very knowledgeable and fixed my washer issue quickly. Great customer service, he is very personalble.
Gene B, Denver, CO
Great experience! Outstanding technician !!
He was on time , very knowledgeable and efficient!! Thank you for the great service!
Heather M, Aurora, CO
Great, friendly service!
James was very courteous and extremely thorough in his troubleshooting.
William M, Aurora, CO
Refrigerator Trouble shooting
Daniel was very professional and Courteous. He was able to identify the problem quick and able to remedy
Amanuel G, Centennial, CO
Fixed right the first time
Overall new experience-drivers don't have parts of anything needs replacement. Website is outdated, not clear information for what happens. 1) Guy comes to house to check washer. Tells you what is wrong and you pay up front or he can not order the parts. You also pay for his time to install new parts at the same time 2) he orders parts that come to my own door about a week later 3) guy is scheduled to come back day after parts are to arrive at my home to put them in and test machine. No more Sears home repair same day unless parts are NOT needed. Sears: update your site
Cheryl G, Aurora, CO
AC repair
Issac was very helpful and knowledgeable. He explained what we need to do in the future and I truly appreciated his friendly conversation about everything he done.
Jerome L, Aurora, CO
