3610 Torrance Boulevard Reviews
Showing most recent reviews from verified customers of Sears Home Services
ongoing ice maker issue
Barry was the absolute best. My ice maker quit working for the second time this year. The problem was wires kept breaking underneath the freezer door. Other service people either could not fix it or did a patch and not a fix. Barry has such intense knowledge and experience ,he took the time to rewire ALL the wires that control the electronics on the door . Most were broken or about to be broken. He had seen this issue many times and was able to make A PERMANENT fix. My first appt for this second same ice maker issue was for Mon. Oct 7.No one showed up and then I got an email saying I was rescheduled for the next day!! WHAT!!. No call just a email and text. Never asked if I would even be home!! The tech Morrise came that day, Tues and did not have a soldering iron to fix the issue. Something about a truck problem. I was able to be home again on Thurs and Barry came, What a God send he was.!! This man deserves a raise. I cannot say enough good things about him. He was courteous, respective, conscientious, methodical, and even made sure he cleaned up everything, And before he left he tested all the features on the ice maker to double check his work.. I woke up today with ice in the bucket!! I want Barry to come to fix my refrigerator all the time now.
Catherine L, Torrance, CA
Great Job
Professional and efficient. I appreciated his arrival and working nonstop.
Laura M, Torrance, CA
Washer pump change out
Work scheduled delayed however once Jose arrived the pump was swapped and tested very efficiently. Thank you, Jose.
Mahendra M, Torrance, CA
Very good tech
Morose was very good at explaining the situation on our refrigerator. And he gave us very good advice. I would like to give him 10 stars ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️💫
Jacqeline I, Hawthorne, CA
Amazing!
Jose was super amazing! He was so knowledgeable, professional and was able to fix the problem.
Christi D, San Pedro, CA
Calmly confident and courteous
I wish Morrise could be our repair man for all of our appliances, he's a true professional. Would recommend:-)
Talitha L, San Pedro, CA
Did a great job
Victor G was very punctual and professional and polite and courteous. Thank you for sending someone with knowledge about what he needed to do. My husband and I are giving Victor 10 stars, he is a Rock Star. Thank you Sears. Jacqueline DavisIngram ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Jacqeline I, Hawthorne, CA
Washer & dryer service 10/1/24
Timely and work was completed efficiently. Answered all the questions presented to Morrise. Thank you
Mahendra M, Torrance, CA
Follow up
This was the follow up service from your company and he was good very good. Very nice personable and got things done.
Robert M, San Pedro, CA
Service call for refrigerator repair and stove repair
Very pleased with Adam's performance. Fixed my stove but will need to order a part for refrigerator icemaker repair. Thank you, Adam, for your service
Janice S, Harbor City, CA
