22100 Hawthorn Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Karen G
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on May 12, 2025
Cristina Q
This was the second time we had been having issues with our refrigerator leaking water. Enrique came out the second time to fix it and pointed out an error the previous tech had made. Enrique was very knowledgeable about how to maintain our fridge better. Since there are always things that the maintenance contract does not cover. I appreciate him taking the time to explain to me why the fridge was leaking water. Especially in terms I could understand. I wish all the techs where more like him. The fridge is now fixed and working with no leaking.
Customer service response - Thank you for your feedback, Cristina! We're happy to hear that Enrique provided knowledgeable service and clear explanations to resolve your refrigerator issue.
Sears Home Services on May 05, 2025
Fred C
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on May 05, 2025
Judy S
Fast and friendly! Thank you!!😉
Customer service response - Thank you for your feedback, Judy! We're happy to hear that you received fast and friendly service.
Sears Home Services on May 04, 2025
Gigi B
Tho, the Tech was VERY knowledgeable about what was causing our problem and gave great advise on how to correct it. Very kind and showed concern to make sure we were happy. Thank you for sending him, and will request him in the future if needed. Virginia Bobb
Customer service response - Thank you for your feedback, Gigi! We're happy to hear that Tho provided knowledgeable advice and showed genuine concern for your satisfaction.
Sears Home Services on April 29, 2025
John M
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on April 29, 2025
Joseph M
Explained throughly of the issues and asked me for any other issues or concerns. Friendly and spoke Spanish to my wife.
Customer service response - Thank you for your feedback, Joseph! We're happy to hear that our technician provided thorough explanations and communicated effectively with your wife in Spanish.
Sears Home Services on April 24, 2025
Michelle D
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on April 22, 2025
Brad J
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on April 17, 2025
Garry K
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on April 17, 2025
