100 Santa Rosa Plaza Reviews
Showing most recent reviews from verified customers of Sears Home Services
Great service
Great service. Prompt. Knowledgeable
Michael L, Lakeport, CA
Good experience
John was very professional and did a great job at Diagnosing the problem with our refrigerator ordering parts and getting it done. Much appreciated
Kim C, Santa Rosa, CA
Great service!
Excellent service! Prompt, thorough, successful, and personable! Thank you very much.
Michael S, Lakeport, CA
Professional Service
The technician was very professional, courteous and friendly. He was on time and answered all our questions.
Kellyann U, Lakeport, CA
Excellent work
Very thorough and explained everything. Pleased with the service. Thank you!
Carol L, Rohnert Park, CA
Robert's review
Bob was very prompt he came at the early part of designated time. He was very thorough and explained what he was doing. We appreciate his service.
Timothy L, Sebastopol, CA
Knowledgeable and Quick
Bob knew exactly what error codes were referring to and addressed the issues quickly.
Danielle D, Santa Rosa, CA
A real effort to solve the problem
Robert came out to repair my gas range. I am sure he would have done a fabulous job. However both of us were caught up in a loop caused by my home warranty company because the part is no longer available. Robert was a great listener and a clear communicator, tried to save both of us some of the hassle and delay and showed genuine concern that I get a resolution from the warranty company. We are on our way to that now, thanks to his efforts.
Helen D, Ukiah, CA
Outstanding technician
José thoroughly assessed and serviced our refrigerator. He was personable, professional, and knowledgeable. Also, fast and efficient. Excellent job!
Barbara T, Sebastopol, CA
Honesty
His expertise coupled with his honesty in delivering the verdict about our aging refrigerator gave us complete confidence.
GO, Guerneville, CA
