100 Santa Rosa Plaza Reviews
Showing most recent reviews from verified customers of Sears Home Services
Quick job, thanks
Samsung dryer issue, they replaced part after it was mailed to me.
Brent C, Ukiah, CA
Front Loading Maytag Washer
A very competent professional. Diagnosed and repaired the problem quickly. I recommend him with no reservations. Thank you Robert for a job well done!
Cliff F, Angwin, CA
Arrived on Time and Immediately Found our Problem
Robert was prompt, found the issue/defect in the manufacture of the product, fixed it in a timely fashion and was very nice and polite.
Cristine J, Kelseyville, CA
John M is an Exceptional Service Technician
He kept me posted on his arrival time and explained the tests he was performing to check and calibrate my oven's temperature. He also used his level to ensure the oven was appropriately level. I appreciate that he took the time to show me how to increase or decrease my oven's temperature so I can calibrate it accordingly. John was polite, professional and thorough.
Katherine T, Petaluma, CA
Service tech
John is on time, and he really knows his stuff. He demonstrates a high level of integrity. I would highly recommend him for on-going employment with Sears, and I would recommend him to customers.
Cathy F, Santa Rosa, CA
Dishwasher repair
John was knowledgeable, courteous, patient & professional. Demonstrated dishwasher use & how to troubleshoot. Was prompt & called to say he was on his way. Thank you.
Rose R, Santa Rosa, CA
Washing machine
Robert is great. Very knowledgeable about his craft a great technician
Adam S, Kelseyville, CA
Yelp for John M
Your tech John was very polite, professional & determined no problem existed. He diagnosed the problem was only that the power to the cooktop ventilator needed to be turned off & on to reset the unit. I believe John is a credit to your organization. Keep him…
George R, Sebastopol, CA
Very knowledgeable and friendly
Quickly fixed the oven and we are back to baking again.
Suzan S, Lower Lake, CA
5 stars
Jose was very polite. He explained everything he was doing. And was able to fix my refrigerator. He knows what he is doing. Very knowledgeable and capable.
Sheila M, Penngrove, CA
