4015 Capitola Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Great service
Fred was wonderful. Completely took care of my repair and explained everything to me. He was also training Adam and I felt Fred was doing a great job of training. Very patient and very good at showing him how to do it correctly.
Lori W, Scotts Valley, CA
Professional service
Gabriel was professional, organized and thorough. We have a very old fridge/freezer. After it was serviced, it should keep going for a long time to come.
Jennifer S, Felton, CA
Service of refrigerator
Fidel arrived on time, he was courteous, neat and professional.
Greg R, Watsonville, CA
Preventive maintenance
Fred did a great job. Very thorough and methodical. Appreciate his making the follow-up appointment for the refrigerator himself instead of my having to do it. Sears's appointment phone line is terrible customer access.
Constance H, Santa Cruz, CA
Dishwasher repair
Service was competent and professionl and the dishwasher is now working great.
Lisa S, Santa Cruz, CA
Samsung Ice Maker
Technician was friendly & did an excellent job. Knew his trade.
Alvie H, Royal Oaks, CA
Refrigerator repair
He was very knowledgeable and friendly He completed the replacement of the valves very efficiently
Pamela C, Watsonville, CA
Frustrating
Very nice. Apologetic cuz he couldn't fix it. Problem was with the A&E who took it upon themselves to say the washer was a GE when I clearly stated it was a Fisher Paytel. I've waited a month for the appointment, and all day for him to come!!!!! Hrrr
Jean M, Santa Cruz, CA
Washing machine flooded damaged by technician 006015
Mr Barrios undone and stopped water Flow and flood caused on 8/4 caused by tecnician I'd 006015.water,run from 8/4 'til 8/22.As a result garage got flooded.water underneath washer dryer bike heater fridge freezer.please confirm with Mr Barrios.we have pictures. He had to clean up previous Technician mistake.Mr Barrios get 5 star
Atossa Y, Soquel, CA
Jorge review
Jorge did a great job and our dyer is working well!
Denise C, Watsonville, CA
