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  1. Home
  2. Locations
  3. California
  4. Santa Cruz
  5. Sears Appliance Repair
  6. 4015 Capitola Rd
  7. Reviews

4015 Capitola Rd Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.8/5 (141 reviews)
5
August 15, 2024
Overall rating

Michael was very nice gave use information that was very helpful

Marlyene S, Aptos, CA

Dryer repair
August 14, 2024
Overall rating

Excellent service. Was polite, kind and knowledgeable. Resolved the problem and offered a detailed comprehensible explanation.

Kirk A, Santa Cruz, CA

Frigidaire replacement issue
August 12, 2024
Overall rating

Assisted me to prevent Frigidaire corporation from sending me another soon to be faulty Frigidaire gallery refrigerator. I've had to refrigerators in nine months. The last one was manufactured in January 24 in Mexico and required compressors and something in the back wall of the freezer to be replaced and yet it failed again. I lost Food contents three times. I will now be able to get a different brand that hopefully will be a better quality.

Mary Lou Samms-Wiley, Watsonville, CA

Great Job!
August 07, 2024
Overall rating

Fixed the problem, was on time, and a nice guy!

P L, Aptos, CA

Homeowner
July 31, 2024
Overall rating

His service was helpful and efficient. And he has great personal skills for working with customers.

Allen, Scotts Valley, CA

Excellent Service for a Difficult Job
July 26, 2024
Overall rating

Fred has a can-do attitude. Resourceful. Friendly. My range is good as new!

Linda H, Scotts Valley, CA

Customer Service Excellence
July 24, 2024
Overall rating

Mike is a knowledgeable repairman and an outstanding example of excellent customer service. He is very professional and works efficiently. I appreciated he explained the process and there was no hidden costs. I hope that all repair staff is as wonderful as Mike.

Erika B, Watsonville, CA

Service provided by Michael.
July 22, 2024
Overall rating

Michael did an excellent job fixing the faulty parts on my stove, which now works as it should. Furthermore, he was very considerate, and respectful. Thank you Michael.

Chantal T, Royal Oaks, CA

Great Job, best tech!
July 19, 2024
Overall rating

He was polite, efficient, and fixed the problem with a good attitude and thought process. We've had several techs and he's the best so far.

Paulette L, Appos, CA

Quick helpful service
July 17, 2024
Overall rating

Very competent, knew exactly how to address the problem very quickly

Norman N, Aptos, CA

Average Rating: 4.8/5 (141 reviews)

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