4015 Capitola Rd Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.8/5 (166 reviews)
Micro wave repair
February 07, 2025
Overall rating

Michel was on time. Let me know approximately when he'd be arriving. He was courteous and explained what he was doing. Thank you for the opportunity to be able to let you know how grateful I am for his service.

Margie Bowles, Watsonville, CA

I don't know what that means
February 06, 2025
Overall rating

Very good experience. He explained everything to me in advance showed me before and after pictures and completely fix the problem. He gave me an opportunity to purchase service agreement. I used to have them I no longer want one.

Paul B, Santa Cruz, CA

Excellent Service
February 05, 2025
Overall rating

Michael has always been an excellent repairman and today was no exception. He discovered the problem and fixed it in a timely fashion, always very courteous and thoughtful.

Patrick C, La Selva Bch, CA

Owner
February 04, 2025
Overall rating

Fidel was Punctual, friendly and was very knowledgeable on what repairs may have been needed.

Federico T, Santa Cruz, CA

Julio Is Amazing!!
January 30, 2025
Overall rating

Julio was punctual, courteous and efficient. He is truly an asset to your service team!

Mark F, Capitola, CA

Repair
January 28, 2025
Overall rating

Great service provided by Fred B he was very professional and polite

Anil P, Scotts Valley, CA

Great job
January 24, 2025
Overall rating

Isiah was fantastic, would definitely work with him again, he was super precessional and we've above and beyond what was expected

Michael P, Boulder Creek, CA

Tech
January 14, 2025
Overall rating

On time- personable-discovered the leak and repaired it. Efficientl and professional.

James M, Aptos, CA

No Built-in refrigerator service
December 31, 2024
Overall rating

Although I was asked several questions about the refrigerator type and problem in advance of the tech visit, I was never asked if it was a built in. Apparently they don't work on built-ins, but still charged me for the visit which didn't seem fair. Otherwise, super nice tech, helpful in telling me how we can repair it ourselves.

D, Soquel, CA

Excellent Service
December 03, 2024
Overall rating

Isaiah was very professional and provided excellent service. Would highly recommend. Appreciate all he did

Gregory H, Aptos, CA

Average Rating: 4.8/5 (166 reviews)