3845 State St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Situation went from bad to worse
We opened the dishwasher and something snapped, causing the heavy door to drop to the floor. The first fix didn't work. Neither did second, and, during that attempt, the dishwasher was dented in two new places. Now First American is trying to deny coverage.
Tracy F, Santa Barbara, CA
Customer service response - Dear Customer, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on November 19, 2024
NO SHOW
It would have been nice to receive a call stating that the technician would not be coming. I waited 4 hours.
Lauren B, Santa Barbara, CA
Customer service response - We value your time and interest in providing a rating for your most recent Sears service. We apologize for the unpleasant experience you had with our services. Your experience will be shared with our service team, and we value all input from our members.
Sears Home Services on August 07, 2024
No service was provided......the Washer was replaced in Apri
Absolutely the worst.......Sears did not keep their Repair comittment for April 10 and I had to replace the Washer
Caryl W, Santa Barbara, CA
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on June 11, 2024
Brian is a joke
He cannot fix the washer and still says it's okay when it's the third time creating a service ticket for it because it continues to leak.
Kayvon S, Carpinteria, CA
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on August 07, 2023
