2180 Tully Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Refrigerator
Chris was very knowledgeable. He gave us a few pointers on how to keep vegetables better.
bill foy (work), San Jose, CA
Bernard was helpful, friendly, and on time
Showed up within the appointment window, appreciated the arrival time update via the link sent in text. Bernard, my technician, was friendly, clean / respectful of the work area, and walked me through options etc.
Lora, San Jose, CA
Grateful
My husband filled in for me. And the job was done to perfection while I was gone .
Roberta T, San Jose, CA
Great service
Bernard is very friendly. Did great work. Now my dryer is working great!
Sylvia M, San Jose, CA
All set with the dryer
Dryer was fixed
Amit K, San Jose, CA
Courteous, Competent and Thorough
Technician Julius was professional from the start. He let me know when to expect him and kept to schedule. He quickly got to work on my icemaker, keeping me informed of his progress. I highly commend him for his respectful presence and ability to fix the problem.
Rita C, San Jose, CA
Water heater inspection
Quick, painless, and professional. He also told me what my next steps should be.
CB, San Jose, CA
appliance got fix
chris. did A good job and came on time and the appliance works like new.
Stephanie B, San Jose, CA
Arrived on time and professional
Sloan arrived on time and he's knowledgeable about dishwasher. He answered my questions patiently.
Maggie X, San Jose, CA
Thank you!
In our current state of affairs with so many impatient and rude people, it was such a welcomed interaction with your customer service, which was amazing. She represented the company in a way that delighted and surprised me . . . ! She greeted me right away, understood my needs, and assured me that they would be able to help solve the problem . . . . And thanked me for choosing them! It was a wonderful experience! Your technician, Chris, was courteous, knowledgeable and professional. Due to his vast experience and knowledge, he was able to fix the problem promptly. That's what good service is about! Thank you, Chris! Best, Jennifer
Jennifer H, San Jose, CA
