1178 El Camino Real Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.4/5 (153 reviews)

John Villa

April 06, 2025

The technician arrived just as I was advised. He was very helpful and knowledgeable.

Source: Google

Customer service response - Thank you for your feedback, John! We're glad to hear our technician was punctual, helpful, and knowledgeable.

Sears Home Services on April 06, 2025

Pinky Bautista

April 03, 2025

Very efficient.

Source: Google

Customer service response - Thank you for your feedback, Pinky! We're glad to hear you found our service efficient.

Sears Home Services on April 02, 2025

Jacqueline Ward

April 02, 2025

Had a great experience with Hung he was so professional and repaired my washer !! I was thrilled he fixed the existing washer!!! Thanks he was perfect

Source: Google

Customer service response - Thank you for your feedback, Jacqueline! We're glad to hear Hung was professional and successfully repaired your washer.

Sears Home Services on April 02, 2025

Michael H

March 31, 2025

He was courteous, brought his own booties, cleaned up, and looked up the warrantee on the part that needed replacing.

Source: Google

Customer service response - Thank you for your feedback, Michael! We're glad to hear our technician was courteous and thorough in his service.

Sears Home Services on March 31, 2025

Madeline Cabading

March 26, 2025

Patrick explain to me how to use my dryer after doing the repairs. He is excellent and a good technician. I really appreciate his time, patience and kindness towards his customers.

Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on March 26, 2025

Paul D

March 26, 2025

Excellent service from Lorenzo, He fixed our gas range within minutes.

Source: Google

Customer service response - Thank you for your feedback, Paul! We're glad to hear that Lorenzo provided excellent service and quickly fixed your gas range.

Sears Home Services on March 26, 2025

Parinaz Mehta

March 13, 2025

The Technician that came today, Lorenzo on 3/12/25, went above and beyond his means to fix the issue we had. He was very polite and courteous.

Source: Google

Customer service response - Thank you for your feedback, Parinaz! We're glad to hear our technician went above and beyond and provided polite and courteous service.

Sears Home Services on March 12, 2025

Alex Martinez

March 12, 2025
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on March 11, 2025

Fiona McDougall

February 20, 2025

The technician performed the work in a very professional and efficient manner.

Source: Google

Customer service response - Thank you for your feedback, Fiona! We're glad to hear our technician provided professional and efficient service.

Sears Home Services on February 20, 2025

Karl Sattler

February 06, 2025

Anthony was very friendly and professional.

Source: Google

Customer service response - Thank you for your feedback, Karl! We're glad to hear that Anthony was friendly and professional.

Sears Home Services on February 06, 2025

Average Rating: 4.4/5 (153 reviews)