1178 El Camino Real Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.4/5 (150 reviews)

Michael H

March 30, 2025

He was courteous, brought his own booties, cleaned up, and looked up the warrantee on the part that needed replacing.

Source: Google

Madeline Cabading

March 26, 2025

Patrick explain to me how to use my dryer after doing the repairs. He is excellent and a good technician. I really appreciate his time, patience and kindness towards his customers.

Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on March 26, 2025

Paul D

March 26, 2025

Excellent service from Lorenzo, He fixed our gas range within minutes.

Source: Google

Customer service response - Thank you for your feedback, Paul! We're glad to hear that Lorenzo provided excellent service and quickly fixed your gas range.

Sears Home Services on March 26, 2025

Parinaz Mehta

March 13, 2025

The Technician that came today, Lorenzo on 3/12/25, went above and beyond his means to fix the issue we had. He was very polite and courteous.

Source: Google

Customer service response - Thank you for your feedback, Parinaz! We're glad to hear our technician went above and beyond and provided polite and courteous service.

Sears Home Services on March 12, 2025

Alex Martinez

March 12, 2025
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on March 11, 2025

Fiona McDougall

February 20, 2025

The technician performed the work in a very professional and efficient manner.

Source: Google

Customer service response - Thank you for your feedback, Fiona! We're glad to hear our technician provided professional and efficient service.

Sears Home Services on February 20, 2025

Karl Sattler

February 06, 2025

Anthony was very friendly and professional.

Source: Google

Customer service response - Thank you for your feedback, Karl! We're glad to hear that Anthony was friendly and professional.

Sears Home Services on February 06, 2025

CelesteMarie Nuttman

February 05, 2025

He was excellent… and astonished at how long we had to wait. He was running late but rearranged so he would get here before 12:00 so I would not miss a medical appointment ( which was why I asked for a.m. Sears appointment!)

Source: Google

Customer service response - Thank you for your feedback, CelesteMarie! We're glad to hear our technician was excellent and accommodating to your schedule.

Sears Home Services on February 05, 2025

Tony Chiu

February 01, 2025

Chris was friendly and did a great job

Source: Google

Customer service response - Thank you for your feedback, Tony! We're glad to hear that Chris was friendly and did a great job.

Sears Home Services on February 01, 2025

La'Zette Smith

January 31, 2025

Professional and great service time. Communication throughout the service was excellent.

Source: Google

Customer service response - Thank you for your feedback, La'Zette! We're glad to hear you experienced professional service and excellent communication throughout.

Sears Home Services on January 30, 2025

Average Rating: 4.4/5 (150 reviews)