1178 El Camino Real Reviews
Showing most recent reviews from verified customers of Sears Home Services
Rose S
I appreciate Patrick’s professionalism. I received a heads up phone call saying when he would arrive to fix my oven. He was cordial, knowledgeable and all business when he arrived. The job was completed in a timely manner. I appreciated his description of the problem and how he solved it. Additional info was provided about how long I should expect the new part to last. I’m very happy with the repair.
Customer service response - Thank you for your detailed feedback, Rose! We're thrilled to hear that Patrick provided professional and knowledgeable service, and that you're happy with the oven repair.
Sears Home Services on November 05, 2024
Regina B
Hung was outstanding! He was pleasant and really knew what he was doing. He taught me how to clean the filter in my washer. I learned a lot from him. I am very thankful Hung was my technician!
Customer service response - Thank you for your feedback, Regina! We're glad to hear our technician was nice and successfully fixed your problem.
Sears Home Services on November 03, 2024
Joyce A
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on November 06, 2024
Christophe K
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on November 06, 2024
Cherry L
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on October 31, 2024
Stan S
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on October 31, 2024
Carlos Z
Overall a great job. He came in, diagnoised the problem after taking the dryer apart and once he put it back together everything works. Thanks!
Customer service response - Thank you for your positive feedback, Carlos! We're glad to hear our technician successfully diagnosed and fixed your dryer.
Sears Home Services on October 27, 2024
Henry E
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on October 17, 2024
Michael J
The Sears Tech/Ostap was prompt to his arrival. He was courteous and professional. He explained what the trouble was to my gas range and repaired the burners. He resolved the problem very quickly. I hope to get this technician on sears call. Thank you again Ostap!!!!!
Customer service response - Thank you for your wonderful feedback about Ostap's prompt and professional service! We're thrilled to hear he quickly resolved the issue with your gas range.
Sears Home Services on October 13, 2024
Michael B
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on October 10, 2024
