1700 N Main St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Oven Repair
Prompt and efficient service for the repair of my oven
Velma H, Aromas, CA
Not fixed
2nd tech that's been out to work on fridge and still can't get it to cool properly
Juan Z, Salinas, CA
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist.Are you currently still having issues with the Unit? If so we can help set a new service appointment, please email us at [email protected] .
Sears Home Services on August 10, 2023
Doesn't call with enough time 20 or 30 min before
The tech doesn't call to let us now he is on his way 20 or 30 min before. He call us 10min before and does not give us enough time to be there or open the gate. We are rushing or checking our phone constantly. This is very stressful and we don't what to miss the appointment. This time I use 3 people to be on the lookout for this tech to be able to make the appointment. For this reason I give him one star. As a tech. I think he is a very good technician. And if I call him back or text him he doesn't respond. He says his phone locks when he is driving. But it's a concern still.
Joe C, Salinas, CA
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected]. We look forward to hearing from you.
Sears Home Services on August 11, 2023
