1601 Arden Way Reviews
Showing most recent reviews from verified customers of Sears Home Services
Excellent service
Service technicians were very personable. They called to let us know when they were coming. They arrived on time and completed their work quickly, letting us know what was done.
Gabriel M, Sacramento, CA
Mohammad is awesome!
Mohammed came to the house today and fixed our refrigerator. He is a professional and his work is excellent. He worked quickly, thoughtfully, he was easy to talk to. He explained what he was doing. He also made excellent recommendations on maintenance to avoid this kind of problem in the future. I was absolutely delighted with the service I received today and I would highly recommend Mohammed to anyone in the future. He knows his skills and he also is a master of the people side of customer service. Thank you Mohammed.
Ted S, Davis, CA
Very satisfied
Technician was hard working, knowledgeable and efficient. Great job. Thank you
Robert V, Sacramento, CA
Review of Sear's Technician Mohammad
Mohammad performed Preventative Maintenance on my home's Samsung French Door Refrigerator, my Kitchen Aide Dishwasher, My Kenmore Elite Washer and Dryer. He repaired the Refrigerator's ice maker which was leaking. Mohammad conducted himself in a courteous and professional manner. I will ask for him to do all future repair and preventative maintenance in future at my home as he is excellent. Mohammad is a credit to your company. You are lucky to have such a skilled and hard working member of your service team. Sincerely, David Griffin March 6th, 2024
David G, Davis, CA
Great Customer Service!
Wow I can honestly say I have never had any type of technician come to my house and throughly explain what is possible going on. Zabiullah was not pushy but let me know what could happen if I don't get my issue fixed. Amazing customer service!
Skye B, Sacramento, CA
Prompt
Prompt and courteous service. Reliable, friendly and knowledgeable. Able to solve our issue once the part was received.
Leina S, Sacramento, CA
Great Service!
Hameed was very knowledgeable regarding our issue and knew exactly what was wrong. I'd definitely recommend Sears Home Services.
Edward N, W Sacramento, CA
Zabi
The service person Zabi was excellent, but the auger motor installed did not fix the refigerator. No ice cubes and the refrigerator does not get cold. I can not put meat in the freezer and all the food will spoil. Where is the replacement refigerator.
Latisha Sam Uwudia, Sacramento, CA
Kenmore wall oven
Our technician provided us with excellent service. Took care of our issue right away. I always recommend him to friends and family.
Katherine M, Sacramento, CA
Quality Repair
Tech was extremely courteous explaining the repair and worked extra hard to fix an additional issue with the original installation of the washer. Would definitely recommend.
Scott R, Sacramento, CA