1601 Arden Way Reviews
Showing most recent reviews from verified customers of Sears Home Services
Kelsey R
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on March 23, 2025
Bill M
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on March 23, 2025
Julie P
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on March 23, 2025
audrey R
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on March 20, 2025
Marc E
The young man was very, very nice. He tried to mess with it wouldn’t work. He couldn’t order the parts so we couldn’t repair it.
Customer service response - Thank you for your 5-star review, Marc! We're glad to hear the technician was nice, and we apologize for the inconvenience with the parts.
Sears Home Services on March 19, 2025
Thomas F
Communicated really well, was on-time and professional.
Customer service response - Thank you for your 5-star review, Thomas! We're glad to hear the technician communicated well, was on-time, and professional.
Sears Home Services on March 18, 2025
Toni C
Manzoor E. did a great job! I am back up and running Satisfied customer :)
Customer service response - Thank you for your 5-star review, Toni! We're glad to hear Manzoor E. did a great job and that you're a satisfied customer.
Sears Home Services on March 16, 2025
Claire S
Polite. On time
Customer service response - Thank you for your 5-star review, Claire! We're glad to hear the technician was polite and punctual.
Sears Home Services on March 16, 2025
Amy
Updated me about timing very well. Professional and kind - also instructive and honest
Customer service response - Thank you for your 5-star review, Amy! We're glad to hear the technician was professional, kind, and kept you well-informed.
Sears Home Services on March 16, 2025
Sarah P
He was very courteous. Cleaned up their work area. Let me know what they did, checked the temperature before they left, and had overall excellent customer service.
Customer service response - Thank you for your 5-star review, Sarah! We're glad to hear you received excellent customer service and that the technician was courteous and thorough.
Sears Home Services on March 13, 2025