375 E Allessandro Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Gerardo Conchas
Honest and very professional
Customer service response - Thank you for your positive feedback, Gerardo. We're glad to hear our team was honest and professional!
Sears Home Services on April 02, 2025
William Reynolds
easy appointment process-Carlos was on time and proved knowledgeable about concern.
Customer service response - Thank you for your positive feedback, William. We're glad to hear the appointment process was easy and Carlos was punctual and knowledgeable!
Sears Home Services on March 27, 2025
Nancy H.
Very clean and polite
Customer service response - Thank you for your positive feedback, Nancy. We're glad to hear our team was clean and polite!
Sears Home Services on March 26, 2025
Natalie Stone
The technician did good job. It was very quick. My complaint is with your customer service. The inability to talk to a human being and one that you can understand. Scheduling is very poor. Missed appointment times….it goes on and on. I have used Sears maintenance for 37 years but I think it’s time to find someone new.
Customer service response - Thank you for your feedback, Natalie. We're glad to hear the technician did a good job, but we're sorry to hear about your experience with our customer service and scheduling. Please contact us directly so we can address your concerns.
Sears Home Services on March 26, 2025
Dianna Hentzschel
The technician arrived on the scheduled time. Serviced my appliances quickly and efficiently. He left the work area very clean and made sure all of my issues had been addressed.
Customer service response - Thank you for your positive feedback, Dianna. We're glad to hear our technician was punctual, efficient, and thorough in addressing your appliance issues!
Sears Home Services on March 24, 2025
Dawnette El Fattal
Robert is professional, knowledgeable and quick.
Customer service response - Thank you for your positive feedback, Dawnette. We're glad to hear Robert was professional, knowledgeable, and quick!
Sears Home Services on March 23, 2025
Daniel Penn
Technician was prompt and efficient. The overall cost was exuberant but the service was excellent.
Customer service response - Thank you for your feedback, Daniel. We're glad to hear you found our service excellent and our technician prompt and efficient!
Sears Home Services on March 13, 2025
Teresa Perez
Glenn, our repair tech was extremely helpful, friendly, and understanding when an issues would arise he would explain them and work very hard to troubleshoot and get the parts needed to fix our Furnace for our heater.
Customer service response - Thank you for your positive feedback, Teresa. We're glad to hear Glenn was helpful, friendly, and diligent in resolving your furnace issue!
Sears Home Services on March 06, 2025
Basilisa Guzman
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on February 11, 2025
JAMES DIAZ
Tech knew what to do,was in and out in about a half hour
Customer service response - Thank you for your positive feedback, James. We're glad to hear our technician was efficient and knowledgeable!
Sears Home Services on January 15, 2025
