2300 Hilltop Mall Rd Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.5/5 (239 reviews)

Dave Sawaya

March 13, 2025

Very reliable and professional. Knew exactly what was needed. Great follow up as well.

Source: Google

Customer service response - Thank you for your feedback, Dave! We're happy to hear you appreciated our reliable and professional service, as well as the great follow-up.

Sears Home Services on March 12, 2025

Anne Brandon

March 13, 2025

My technician was great and seemingly fixed the dryer! I was so happy to be able to wash and dry the towels!

Source: Google

Customer service response - Thank you for your feedback, Anne! We're happy to hear your technician was able to fix the dryer, allowing you to wash and dry your towels.

Sears Home Services on March 12, 2025

Jonie Evora

March 13, 2025

Professional service representative. Kept the work area clean. Respectful and explained what needs to be done.

Source: Google

Customer service response - Thank you for your feedback, Jonie! We're happy to hear you appreciated the professional service, cleanliness, and clear communication from our representative.

Sears Home Services on March 12, 2025

Michael Wyman

March 13, 2025

Competent, Communicative and Courteous He hit all.three C’s!

Source: Google

Customer service response - Thank you for your feedback, Michael! We're happy to hear you appreciated our competent, communicative, and courteous service.

Sears Home Services on March 12, 2025

Joyce jakubiak

March 12, 2025

Prompt, polite, and efficient

Source: Google

Customer service response - Thank you for your feedback, Joyce! We're happy to hear you appreciated our prompt, polite, and efficient service.

Sears Home Services on March 11, 2025

Meika Rouda

February 20, 2025
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on February 20, 2025

Maria Stewart

January 27, 2025

I was having a problem with my trash compactor, it stopped in the middle of a compression cycle. My technician, Ambrosio was able to locate and identify the problem, ordered new parts, replaced them, lubricated the compactor and now it works great . Ambrosio is a tentative, competent employee. A service call well done! Thank you!

Source: Google

Customer service response - Hi , thanks for the rating! We're happy to hear you had a positive experience. If you have any ideas on how we can earn that extra star, please let us know.

Sears Home Services on January 27, 2025

Cynthia Thompson

January 26, 2025
Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on January 26, 2025

Susan & Greg Stempel

January 26, 2025
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on January 26, 2025

Keasha Irwin

January 19, 2025

Patricio arrived on time within the time frame he gave. He confirm the issue & was able to make the repair that same day. He was nice and professional!

Source: Google

Customer service response - Thank you for your feedback, Keasha! We're happy to hear Patricio's punctuality and professionalism led to a same-day repair.

Sears Home Services on January 19, 2025

Average Rating: 4.5/5 (239 reviews)
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