11340 White Rock Road Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.4/5 (196 reviews)

Diana L

May 07, 2025

Ron was so helpful, informative and fixed our issue with professionalism and expertise.

Source: Google

Customer service response - Thank you for your positive feedback, Diana! We're glad to hear that Ron provided helpful, informative, and professional service.

Sears Home Services on May 07, 2025

Ajai S

May 06, 2025

Adam did a great job identifying the thermostat issue and providing the fix. He was very friendly and calm in explaining the issue and its root cause

Source: Google

Customer service response - Thank you for your positive feedback, Ajai! We're glad to hear that Adam was friendly and calm while identifying and fixing the thermostat issue.

Sears Home Services on May 05, 2025

Robert N

May 04, 2025

On time, great communication and honesty.

Source: Google

Customer service response - Thank you for your positive feedback, Robert! We're glad to hear that our team provided timely, communicative, and honest service.

Sears Home Services on May 04, 2025

Eric L

May 01, 2025

Adam, who came out for the repair, is a knowledgeable tech who took his time to diagnose, make the repair and explain everything. Very fair and honest. He even gave me some maintenance tips for the future. Easy scheduling and availability too. Thanks!

Source: Google

Customer service response - Thank you for your positive feedback, Eric! We're glad to hear that Adam provided knowledgeable and honest service, and that you found the scheduling process easy.

Sears Home Services on May 01, 2025

Travis T

May 02, 2025

Adam was fantastic! Very personable and knowledgeable.

Source: Google

Customer service response - Thank you for your positive feedback, Travis! We're glad to hear that Adam provided personable and knowledgeable service.

Sears Home Services on May 01, 2025

Nadia F

April 29, 2025

Hamid was very professional and helpful.

Source: Google

Customer service response - Thank you for your positive feedback, Nadia! We're glad to hear that Hamid provided professional and helpful service.

Sears Home Services on April 29, 2025

Kathleen C

April 20, 2025

This service availability was great. There were several immediate openings and there appeared to be no difference in diagnostic service on weekends versus weekday. The tech arrived promptly at the estimated time with a courtesy call and 30 minute notice of arrival time. He came in was very professional, prompt and confident with his diagnosis. The service he performed was quick and efficient- he tested and re-tested and resolved the issue easily. He also took care moving items and cleaned up after himself. My issue was resolved and a thorough description of the issue was explained in terms I could easily understand. I would recommend this service, as they stand by their workmanship and assured me if the fir some reason the problem persisted I could arrange for them to come back.

Source: Google

Customer service response - Thank you for your positive feedback, Kathleen! We're glad to hear that our service availability, professionalism, and thoroughness met your expectations.

Sears Home Services on April 20, 2025

Calvin A

April 15, 2025

Very nice and helpful! Answered all my questions!

Source: Google

Customer service response - Thank you for your positive feedback, Calvin! We're glad to hear our technician was nice and helpful in answering all your questions.

Sears Home Services on April 15, 2025

John H

April 14, 2025

Very supportive and reliably repaired and renewed two of my appliances I was having problems with.

Source: Google

Customer service response - Thank you for your positive feedback, John! We're glad to hear that our team was supportive and successfully repaired your appliances.

Sears Home Services on April 13, 2025

Lisa M

April 09, 2025

Very nice man!

Source: Google

Customer service response - Thank you for your positive feedback, Lisa! We're glad to hear you had a pleasant experience with our technician.

Sears Home Services on April 09, 2025

Average Rating: 4.4/5 (196 reviews)