10347 Folsom Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Service
Very friendly and efficient. I'm not sure what else to say. He gets an A+..
Linda R, Rncho Cordova, CA
Sears Technician Conrad
On time. Efficient. Thorough. Friendly. Would recommend Sears Technician Conrad.
Karen K, Rncho Cordova, CA
5 stars
outstanding employee very well manned excellent person who cleans ups after themselves
Olive B, Rncho Cordova, CA
Home owner
He is a nice man. Patience and experienced tech, he knows what to do to get problem fixed
Paul L, 10901 Merrick Way. Rancho Cordova, CA 9
Technician Review
Great service. Cordial and polite. Organized and timely. Highly recommend this service.
Steve M, Rncho Cordova, CA
Repair
Didn't inform me that, they don't take cash after I went to the ATM . When he called I told him that I needed to go and get cash from the ATM. He stated he missed that part of the conversation. In the future let your customers know when calling to set the appointment.
Kimberly P, Gold River, CA
COOK TOP REPAIR
MATTHEW IS NICE PERSON, HOWEVER I DON'T THINK HE KNOW HOW TO WORK ON THE COOK TOP. PERSON WHO WAS KNOWLEDGEABLE AND KNEW WHAT TO DO WITH IT, IT WAS UNFORTUNATE PART THAT WAS SENT WAS PAD. HE ORDERED A NEW PART TO BE INSTALLED TODAY. TODAY SERVICEMAN DISMANTELLED THE OLD SWITCH & COULD NOT PROPERLY INSTALLED DUE TO SWITCH BEING SMALLER SIZE. COULD NOT STOP THE CIRCUT BREAKER TO TRIP. FROM 5 BURNERS WORKING TO COOKTOP CAN'T EVEN TURN ON IS GOING 10 STEPS BACKWORJ. PLEASE HELP
**fareed S, Gold River, CA
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on August 04, 2023
Though the Tech may be good the ENTIRE customer service BADD
No phone number to actually talk to a human to get things resolved. Just condescending apologies through the BOT peeps.
Traci T, Rncho Cordova, CA
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
Sears Home Services on July 29, 2023
