9301 Tampa Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
A/C still not fixed, pls help, we know it's it Edwin
The technician showed up with the wrong part for our carrier AC air conditioner. The initial technician, Christopher. told Choice that that was the wrong part, so here we are again no air with a 24 or 48 hour return notice. Please help us get our AC fixed please, we're begging you. Our home is still uncomfortable hot🔥😞
James H, Northridge, CA
Customer service response - Hi James , Thank you for taking the time to provide us with your rating and review. We are sorry to hear you have not had a good experience with us. If you would please message us with the name, address, and phone number that is associated with this issue please email us at [email protected] and we will be able to see how we can help out. Please reference this review in your message, thank you.
Sears Home Services on August 23, 2023
Poor service- never come back!
The tech didn't want to listen to the reason he was dispatched. Kept arguing with me, told me my LG washer was crap, told me I was lying about the hose attached to the washer which came with the washer. Did absolutely NO actual troubleshooting. Serious waste of my time. Had to request another tech to come out and do actual work.
Michael D, Reseda, CA
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on August 18, 2023
Horrible service
He was here 5 mins and said my dryer could not be fixex that I needed a new one. He didn't even look or open it to see if maybe there was something loss in the dryer after his last visit, he said he didn't make mistakes.
Henry M, Chatsworth, CA
Customer service response - Hi Henry, we are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, Please email us at [email protected]. Please reference this review, thank you.
Sears Home Services on August 19, 2023
No Ice
Does he even know how an ice maker should work!!! He has been here 3 or 4 times now….. I've spent close to $400 for diagnostic and new ice maker and still NOT ONE ICE CUBE…..what has happened to good reliable capable Technicians!!!! Also, to top it off …. In my 1pm to 5 window , he comes at 5:30…. Half the day wasted
Sandra M, Newhall, CA
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
Sears Home Services on August 02, 2023
