13007 Sherman Way Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.6/5 (371 reviews)

Kelly A

April 16, 2025

Just great fast work, lots to do. Thanks

Source: Google

Customer service response - Thank you for your positive feedback, Kelly! We're glad to hear that you appreciated the fast and efficient work.

Sears Home Services on April 16, 2025

Wesley H

April 16, 2025

Ovik was great! Very knowledgeable and helped us with our problem!

Source: Google

Customer service response - Thank you for your positive feedback, Wesley! We're glad to hear that Ovik was knowledgeable and helpful with your problem.

Sears Home Services on April 16, 2025

Janet C

April 16, 2025

(Translated by Google) A very professional service. My dryer looked like new!! 🤗 (Original) Un servicio muy profesional. Mi secadora quedó como nueva!! 🤗

Source: Google

Customer service response - Gracias por tus comentarios positivos, Janet! Nos alegra saber que recibiste un servicio profesional y que tu secadora quedó como nueva.

Sears Home Services on April 15, 2025

Felix R

April 15, 2025

Our tech Sergio was very polite and knowledgeable. He added the water valve that had gone bad on our refrigerator very quickly. It was a great experience.

Source: Google

Customer service response - Thank you for your positive feedback, Felix! We're glad to hear that Sergio was polite, knowledgeable, and provided a great experience with your refrigerator repair.

Sears Home Services on April 14, 2025

Sarah K

April 14, 2025

Juan was excellent with his time and service.

Source: Google

Customer service response - Thank you for your positive feedback, Sarah! We're glad to hear that Juan was excellent with his time and service.

Sears Home Services on April 13, 2025

Beatriz M

April 13, 2025
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on April 13, 2025

Dana L

April 08, 2025

Mychael was very professional and knowledgeable.

Source: Google

Customer service response - Thank you for your positive feedback, Dana! We're glad to hear that Mychael was professional and knowledgeable.

Sears Home Services on April 08, 2025

Alicia C

April 07, 2025

Juan was very excellent in cleaning and maintaining my washer and dryer. He let me know what he did and that everything was in good condition. Thank you Juan!

Source: Google

Customer service response - Thank you for your positive feedback, Alicia! We're glad to hear that Juan provided excellent service and kept you informed about your washer and dryer.

Sears Home Services on April 07, 2025

John S

April 07, 2025

The technician was very professional and knowledgeable. He was an outstanding technician That would be an asset for Sears organization.

Source: Google

Customer service response - Thank you for your positive feedback, John! We're glad to hear that the technician was professional and knowledgeable, and we appreciate your kind words about his contribution to our team.

Sears Home Services on April 07, 2025

Mary G

April 03, 2025

Francisco was very thorough. He found the root of the problem quickly. He is very professional and pleasant. He presented the potential repair, parts, timetable and estimate to me in a clear and easy way. I would highly recommend him.

Source: Google

Customer service response - Thank you for your positive feedback, Mary! We're glad to hear that Francisco was thorough, professional, and clear in presenting the repair details.

Sears Home Services on April 02, 2025

Average Rating: 4.6/5 (371 reviews)