1401 N Montebello Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Technician for washing machine
Did very little work and he came twice. Did not find the problem.
Rose F, Los Angeles, CA
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on July 29, 2024
He didn't come
He didn't come , we sent him the correct address . He was supposed to be here at 4 didn't call till 4:45 to call the 800 #
Jose H, Commerce, CA
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your We full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on July 25, 2024
Washing machine
Frank N was the technician he didn't know how to work on my washing machine. Said it needed a new timer and instead of easily unscrewing knob he stuck a knife like object and tried forcing the knob off which then broke the knob said it can't be fixed and closed the order . Very rude and unprofessional . He also forged my signature on paperwork.
Rita C, Whittier, CA
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on June 17, 2024
Washing machine
Washing machine is still not operating correctly . It's making g a horrible noise as it drains and also as it spins
Rita C, Whittier, CA
Customer service response - Dear, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on June 14, 2024
repair on washer
the repair that was needed which prevented the washer from doing complete cycle , was to replace the lock on door is not resolved still not locking
Ally V, Los Angeles, CA
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on May 31, 2024
No Show Technician
Changed time slot 3 times and did not come to see problem with machine add to call SEARS to send another 2 technician. Waste of customer day
Teresa H, Pico Rivera, CA
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on March 02, 2024
The job was for my dryer and he said is for the washer??
He didn't came my appointment was 1 to 5 p.m. and he call 5.37 p.m. and ask me if I still want the job he is.so stupid 😡😡😡😡😡😡 you make me lost a day of work just for nothing
Maria V, Pico Rivera, CA
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on February 24, 2024
Zero 0 doesn't deserve not even 1 star no
Lousy technician did order part the first time had to wait additional 2 weeks Ask me an 60 old women to remove stack dryer and washer before he returned. second time .call service promised they would send 2 technician didn't. NOT HAPPY WITH SEARS WARRANTY
Teresa H, Pico Rivera, CA
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist.Are you currently still having issues with the Unit? If so we can help set a new service appointment, please email us at [email protected] .
Sears Home Services on February 16, 2024
Ice Maker Not working
Tech came and fixed the noise issue but now my ice maker is nor making any i e.
Judith P, Los Angeles, CA
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected]. We look forward to hearing from you.
Sears Home Services on October 20, 2023
