2650 E Olympic Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Repair service
Rodolfo was very unprofessional did not want to clean out my dryer or adjust the door hinges to ensure my dryer is working properly…..his response to everything and I quote was "I should just buy a new one"….this service is and was unacceptable i am paying for a service and did not need those negative comments
Alma V, South Gate, CA
Customer service response - Dear, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
Sears Home Services on August 03, 2024
Washing Machine
I was very disappointed, with the technician, he refused to replace the parts. He didn't even open it, or look out the wacher machine. I told him open it up and look out, and told me, you are not my boss, he turn around and left. My wife needed real bad the watching mach. Get fix. I have to open it by my self, and order the parts thru Apppliance Pro Parts.
Sergiorosa G, Los Angeles, CA
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on February 12, 2024
Technician
He didn't even check the refrigerator I'm so upset , horrible
Alba G, Bell Gardens, CA
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on February 09, 2024
Horrible
I could have done better than he did. I had to ask him if he was looking at the unit as a whole. If I hadn't (even then I checked more efficiently) than he did. All he said was keep an eye on it and wasn't even going to check the back. When he did check the back he didn't even vacuum the filter. So disappointed.
Marta A, Los Angeles, CA
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on August 24, 2023
