2100N Bellflower Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Fridge
Thought pushing a reset button would fix the problem, but fridge was not working within 2 hours of him leaving. When I called him and Sears, I had to make new appointment and placed in the in back of the line. Paid to have another repair man come to my house who properly diagnosed and fixed my fridge.
Gina, CA
Customer service response - We are sorry to hear you did not have the service experience expected.We will share your experience with our service team.
Sears Home Services on August 05, 2023
Does not listen
He tried to twist what i told him and refused to listen when i was clarifying what I meant. I threw him out because he was giving me a heart attack. He only wanted to listen to himself. Argued with me when i was trying to explain. Lazy
Eden J, Fountain Vly, CA
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on August 03, 2023
Did no work, damaged refrigerator door
This is the second time this tech was sent out. First time he slammed fridge door into counter, causing a dent. My complaint to sears went unanswered. This time he simply said we were not closing the door correctly and did not check the back of the fridge. We pulled it out to demonstrate lint build up on coils, water in tray and damage to back wall due to moisture. He did nothing until we suggested he clean out the dust and check the water tray. His truck does not dissplay the Sears logo, do not allow him to work on any of your appliances.
Peter M, Orange, CA
Customer service response - We are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us at "[email protected]" with your name, address, and phone number associated with your account. Thank you.
Sears Home Services on July 29, 2023
