16968 Main Street Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.8/5 (115 reviews)

Jacqueline E

May 12, 2025

Jesse was prompt, knowledgeable, and incredibly helpful. My washer broke Thursday night and was repaired by Monday afternoon. I'm certain it would've been Friday if I'd scheduled it. I was unsure about using Sears appliance repair services, but I'm so glad I did and Sears will definitely be my go to in the future. The system for appointment scheduling and chat made everything quick and simple, especially after hours.

Source: Google

Customer service response - Thank you for your kind words, Jacqueline! We're thrilled to hear Jesse provided prompt and helpful service, and that our scheduling system made the process easy for you.

Sears Home Services on May 12, 2025

Jennifer K

May 04, 2025
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on May 04, 2025

Ronald B

April 30, 2025

I have an LG oven and they're the best with those products., thank you very much for your excellent work.

Source: Google

Customer service response - Thank you for your kind words, Ronald! We're glad to hear you had an excellent experience with our service for your LG oven.

Sears Home Services on April 30, 2025

Lubedia D

April 23, 2025

Punctual, professional

Source: Google

Customer service response - Thank you for your kind words, Lubedia! We're glad to hear you had a punctual and professional experience with our service.

Sears Home Services on April 23, 2025

Zonia M

April 22, 2025

Friendly and fast service

Source: Google

Customer service response - Thank you for your kind words, Zonia! We're glad to hear you had a friendly and fast experience with our service.

Sears Home Services on April 22, 2025

Cindy W

April 21, 2025

Very polite and answered all my questions

Source: Google

Customer service response - Thank you for your kind words, Cindy! We're glad to hear you had a polite and informative experience with our service.

Sears Home Services on April 21, 2025

Vicy W

April 21, 2025

Excellent service

Source: Google

Customer service response - Thank you for your kind words, Vicy! We're happy to hear you had an excellent experience with our service.

Sears Home Services on April 20, 2025

Gaby I

April 21, 2025

He knew right a way what the problem was and was ready with the part yo fix it

Source: Google

Customer service response - Thank you for your kind words, Gaby! We're glad to hear our technician quickly identified and resolved the issue for you.

Sears Home Services on April 20, 2025

Manuel G

April 17, 2025

(Translated by Google) Very attentive, good person, everything is fine. (Original) Muy atento buena persona todo bien

Source: Google

Customer service response - ¡Gracias por tus amables palabras, Manuel! Nos alegra saber que tuviste una experiencia positiva con nuestro servicio.

Sears Home Services on April 17, 2025

Debra B

April 17, 2025

5. Jessie knows what he is doing and does a great job. Your AI customer service is bad

Source: Google

Customer service response - Thank you for your feedback, Debra! We're glad to hear Jessie did a great job, and we appreciate your input on our AI customer service.

Sears Home Services on April 17, 2025

Average Rating: 4.8/5 (115 reviews)
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