2200 W Florida Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Tech David
David is experienced and knowledgeable and was very professional and informative. I would definitely request him for any other service needed.
Jeff P, Perris, CA
Service professional
Knowledge of unit A+ Professional in explaining extent of repair A+ Courtesy and concern for surrounding area A+ All around pleasant & friendly A+ Overall he gets a A++ and should get a raise. Thank you. Merle
Merle Stearns, Moreno Valley, CA
*
Jeff was great. He came in and quickly found the problem and completed the repair
Santo M, Beaumont, CA
Refrigerator Repair
Carlos did a great job. On time. Knowledgeable and through.
Andrew N, Moreno Valley, CA
David
He was very professional, and supportive and assessed the problem immediately.
Ammie F, Sun City, CA
Called a cancelled appt.
Technician called and said his truck broke down and he would not make it. Only asked me to check fuse box and make sure fuse had not been tripped, which it hadn't. After that he told my wife that Sears does not work on our brand of furnace.
Devin B, Idyllwild, CA
Customer service response - Dear, We appreciate you taking the time to give Sears a rating for your most recent experience. We regret if your experience with our services did not meet your expectations. We value every comment from our members and will let our service team know about your experience.
Sears Home Services on September 26, 2024
Extremely unprofessional
Firstly Carlos was extremely delayed, was supposed to come between 1-5 pm, but at 5 we received a call from him stating that he is in Highland and will come later. He arrived at 5:55pm. He not only wasted our time, but also before starting his inspection he was forcing us to sign paper work that he did not let us read. He just stated that it says he is not liable for any damages to floor, cabinet or fridge when he is repairing. We did not sign as we were not given the chance to read the document. He then did NOT do his inspection/repair and left premises.
Mo N, Moreno Valley, CA
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on September 17, 2024
No shiw
Cancelled one hour after set appointment Waited all morning for him. This is our vacation home, we came up two hours drive for this appointment. Very dissatisfied.
Roger E, Idyllwild, CA
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on July 24, 2024
fraud
your technician turned in a false SEARS SERVICE ESTIMATE #10629257. he never performed the service and fraudulently signed the document.
Craig L, Hemet, CA
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on July 09, 2024
Alta Kavanaugh
Martin was very unpleasant and rude. He did not fix the problem. He refused to wear a mask when I asked him to and threatened to leave 3 times. No person to person skills.
Alta K, Idyllwild, CA
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
Sears Home Services on September 28, 2023
