129 Idaho Maryland Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Logan G
Logan did an awesome job. Very professional and fixed all of the issues. Hopefully, I won’t need your services again, but if so, I hope Logan has sent again. Well done.
Customer service response - Thank you for your review, Logan! We're glad to hear that Logan did an awesome job and was very professional in fixing all the issues.
Sears Home Services on April 30, 2025
Eric E
The service person was very polite and knowledgeable. Wish he would be dispatched for any future claims.
Customer service response - Thank you for your review, Eric! We're glad to hear that our service person was polite and knowledgeable, and we'll do our best to accommodate your request for future claims.
Sears Home Services on April 30, 2025
Sara H
Logan knew what he was doing, was professional, and personable. He really helped me out with my washer.
Customer service response - Thank you for your review, Sara! We're glad to hear Logan was professional, personable, and able to help with your washer.
Sears Home Services on April 24, 2025
Briana R
Muhammad was very knowledgeable and helpful today. Unfortunately the part we need is no longer supplied but we will find one online & install it ourselves. We were hoping we might be able to find the part anyway. We were only charged the diagnostic charge we were prepared to pay regardless today. Thank you!
Customer service response - Thank you for your review, Briana! We're glad to hear Muhammad was knowledgeable and helpful, and we appreciate your understanding regarding the part availability.
Sears Home Services on April 06, 2025
VALERIE D
Justice is an outstanding technician who is professional and works very hard effectively and efficient. We will always call on this vendor and ask for Justice to do our work any time help is needed
Customer service response - Thank you for your review, Valerie! We're thrilled to hear that Justice provided outstanding, professional service and that you trust us for your future needs.
Sears Home Services on April 06, 2025
Sangita K
technician replaced pump and washer is working
Customer service response - Thank you for your feedback, Sangita! We're glad to hear that the technician successfully replaced the pump and your washer is working.
Sears Home Services on April 02, 2025
Jeri D
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on March 27, 2025
Chris L
Ron the tech did an excellent job. However, through our home warranty, Sears' scheduling is horrible. Two no shows each waiting most of the 4 hour window. Then on the third scheduled day, arrived just after the 4 hour window. Should be better communication given my time as the customer is also valuable. Sears seems more interested in auto scheduling and efficiency on their part at the expense of my time.
Customer service response - Thank you for your feedback, Chris. We're glad to hear Ron did an excellent job, and we apologize for the scheduling issues you experienced.
Sears Home Services on March 25, 2025
Peggy M
John was very knowledgeable and friendly, with all my questions. And Sears had a very reasonable price for his visit and fix. Thank you!
Customer service response - Thank you for your positive review, Peggy! We're glad to hear that John was knowledgeable and friendly, and that you found our pricing reasonable.
Sears Home Services on March 06, 2025
Linda J
John from Sears/A & E did an amazing job repairing our 6 year old washing machine. We appreciate him. Thank you John
Customer service response - Thank you for your positive feedback, Linda! We're delighted to hear that John did an amazing job repairing your washing machine.
Sears Home Services on February 02, 2025
