575 Fletcher Parkway Reviews
Showing most recent reviews from verified customers of Sears Home Services
Juan Carlos Gomez
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on November 21, 2024
Kennedy Boardman II
Courteous and knowledgeable service. Efficient.
Customer service response - Thank you for your 5-star review, Kennedy! We're happy to hear that you found our service courteous, knowledgeable, and efficient.
Sears Home Services on November 21, 2024
Earl Goodnight
Kibeom arrived early for my 8-12 appointment. He was courteous and very knowledgeable. Explained in layman's terms the problem with my freezer. He made sure I didn't have any questions before he left. I would highly recommend Kibeom to any of my friends.
Customer service response - Thank you for your 5-star review, Earl! We're thrilled to hear that Kibeom provided courteous and knowledgeable service, and that you would recommend him to your friends.
Sears Home Services on November 16, 2024
Crystal Culver
Quick and polite. Fixed the problem.
Customer service response - Thank you for your 5-star review, Crystal! We're happy to hear that our service was quick and polite, and that your problem was fixed.
Sears Home Services on November 13, 2024
William Grill
Our technician, Ruben, gets 5 stars. He explained everything he was doing very well. He was very pleasant to work with and took care of the problem with our refrigerator. However, the scheduling system for Sears Appliance repair sucks. I requested an afternoon window, of 1pm to 5pm, because of a Doctor's appointment. Your system assigned an 8am to 9am arrival time. You need to work on getting appointments correct for customer convenience not company convenience.
Customer service response - Thank you for your 5-star review, William! We're pleased to hear that Ruben provided excellent service, but we apologize for the inconvenience with the scheduling system and appreciate your feedback.
Sears Home Services on November 12, 2024
Emerald Dentistry
Very professional!
Customer service response - Thank you for your 5-star review! We're delighted to hear that you found our service very professional.
Sears Home Services on November 12, 2024
Mel Waterhouse
Friendly, knowledgeable, professional.
Customer service response - Thank you for your 5-star review, Mel! We're delighted to hear that you found our service friendly, knowledgeable, and professional.
Sears Home Services on November 11, 2024
JMjl Medallon
Andy knows his appliances. Really good tech
Customer service response - Thank you for your 5-star review! We're thrilled to hear that Andy provided knowledgeable and excellent service.
Sears Home Services on November 10, 2024
Pete Sadr
Excellent work and a very pleasant attitude.
Customer service response - Thank you for your 5-star review, Pete! We're delighted to hear you experienced excellent work and a pleasant attitude from our team.
Sears Home Services on November 06, 2024
Tamala Rovaris Stampley
Very courteous and quick! I can’t stand easily and my son did the interactions and he was very patient! He’s autistic so I have him practice interactions! We have lights now and we can see! Extremely happy!
Customer service response - Thank you for your wonderful review, Tamala! We're delighted to hear that our technician was courteous and patient, and that you're extremely happy with the service.
Sears Home Services on November 05, 2024
