15875 Dam Road Ext Reviews
Showing most recent reviews from verified customers of Sears Home Services
Rita T
Very nice knowing the product, explained Great 👍
Customer service response - Thank you for your feedback, Rita! We're glad to hear you had a great experience with our knowledgeable technician.
Sears Home Services on May 07, 2025
Barbara C
Great service from technician
Customer service response - Thank you for your feedback, Barbara! We're glad to hear you received great service from our technician.
Sears Home Services on May 05, 2025
Shannon H
Great service
Customer service response - Thank you for your feedback, Shannon! We're glad to hear you received great service.
Sears Home Services on April 30, 2025
Coralynn T
4/22/2025 The part has arrived today. We are waiting for Robert to return and do repair still Robert has been very thoughtful about trying to get the repairs done as needed, in spite of the numerous times the scheduling has been changed by the service center without our knowledge or approval. The txt messages are faulty as they do not allow us to send a confirmation 😒 THE DELAYS have cost us &200+ in laundromat fees since July just for washing!!! We paid for warranty service and it is not right we should be out these expenses. Now we have to wait until 4/21/25 before repairs AGAIN!
Customer service response - Thank you for your feedback, Coralynn. We're glad to hear Robert has been thoughtful, but we apologize for the scheduling issues and delays you've experienced. Please contact us directly so we can address your concerns.
Sears Home Services on April 08, 2025
Robert H
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on January 09, 2025
Diane K
Robert was great ,got the problem fix and explained everything that I needed to know.
Customer service response - Thank you for your positive feedback, Diane! We're glad to hear that Robert was great, fixed the problem, and provided clear explanations.
Sears Home Services on January 05, 2025
Calvin R
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on December 19, 2024
Scott L
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on November 21, 2024
Kristi S
Lawson was great! He understood the conditions of the freezer due to the compressor failing and thought it would be best for a full replacement as it’s to unsanitary .
Customer service response - Thank you for your feedback, Kristi! We're glad to hear Lawson provided great service and offered a thorough assessment of your freezer's condition.
Sears Home Services on November 03, 2024
jill T
GREAT !
Customer service response - Thank you for the enthusiastic feedback! We're glad to hear you had a great experience with our service.
Sears Home Services on October 16, 2024
