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  4. Burbank
  5. Sears Appliance Repair
  6. 111 E Magnolia Blvd
  7. Reviews

111 E Magnolia Blvd Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.7/5 (165 reviews)
Sears Technician for Ice Maker Machine Not Working
September 27, 2023
Overall rating

Technician informed me that I had to pay an additional fee for service. I told him that I already paid the service fee and the rest will be covered by home warranty. He was able to fix that one which was good. Service took more than 30 minutes. All in all it was a good experience. BTW, it was his first time to come to my house for the same issue. The first 3 visits were handled by another technician.

Rye U, La Crescenta, CA

Technician
September 20, 2023
Overall rating

Excellent repair job on the appliances he had come by to do preventative maintenance. Thanks for sending Francisco!

Walter B, Burbank, CA

Freezer motor check
September 01, 2023
Overall rating

No comment's thank you

Elva L, Burbank, CA

Repair techs
November 08, 2023
Overall rating

Nothing wrong with the techs just too many parts have been installed with not very good results. Guess they will just keep installing with less than stellar results. Useless. I have been without a refrigerator for over two months I foresee no positive results

Frank S, Burbank, CA

ge refrigerator
October 12, 2023
Overall rating

extremely unhappy with your company. 3 different technicians have come out to fix my refrigerator/freezer and it is still not fixed. the temperature on the outside of the door is the problem and for some reason they are not ordering that part. instead of 0-37 it is 4=40 or 2-62 im afraid i will lose more of my food.

Ann M, Burbank, CA

Diagnostic
August 11, 2023
Overall rating

Didn't feel confident in his diagnosis and recommended buying a new LG washer

Marie, CA

Water leak in freezer
September 16, 2024
Overall rating

Been out two times back to back. Hours later still leaking. Third appointment canceled by Sears till next day. Have no water cold in kitchen including my water filter for 4 days buying water to cook with and drink. Hope third time they fix the problem.

Mark P, Tujunga, CA

Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.

Sears Home Services on September 16, 2024

Didn't diagnosis the issue.
August 27, 2024
Overall rating

Hard to give a good review when the technician didn't do anything.

Jason Z, Los Angeles, CA

Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your We full name, service address, and associated phone number. We look forward to hearing from you.

Sears Home Services on August 27, 2024

Refrigerator repair leaking no ice
September 18, 2024
Overall rating

Been here 3 times still not fixed. Do know what to do.

Mark P, Tujunga, CA

Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.

Sears Home Services on September 18, 2024

Dryer repair
August 01, 2024
Overall rating

Dryer still doesn't work

Thom D, West Hollywood, CA

Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.

Sears Home Services on August 02, 2024

Average Rating: 4.7/5 (165 reviews)

Showing 151 - 160 reviews

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