100 Brea Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Service Existing Kenmore Washer and Dryer
Alex was very specific about when he would arrive and he met his commitment to be there as promised. He was very cordial and asked what my issues were and what I expected in term so service. OI mentioned the diagnostic testing of both a[appliances. He began methodically to work on each piece of equipment and keeping my involved through his explanation of the services when provided. When questioned about an issues, he was well informed and was very free in explaining everything he did and why. When asked if he could check specific items of concern, he was very quick to respond and accommodate, once again explaining all aspects of the service, potential failures, things to look for, etc. An informative, very specific and complete inspection activity and corrective action was applied. Alex is a truly fine ambassador of the service provided by the Sears Home Services program.
Frank D, Placentia, CA
Washer cycle and rinse issues
Alex was on point asserting all issues he uncovered from ordering all parts ,installing and completing fixing the washer. Very knowledgeable technician.
Enrique P, Anaheim, CA
Great job
Have had this service for years and love it and recommend it.
Eva N, Anaheim, CA
washer repair
very professional, I would never want to use a 3rd party repair compony again, there is no comparison between a Sear tech and a 3rd party Tech.
Robert S, Brea, CA
Courteous and Professional
Alex was courteous, professional and friendly. The repair was performed quickly, cleanly and efficiently.
Laura L, Fullerton, CA
A and E
Very professional and knowledgeable. He was on time and he's a grest technician.
Stuart, Anaheim, CA
Dryer motor replacement
Alex is a very knowledgeable, dedicated to doing the right job and very respectful technician. It's been a pleasure.
Gabriela S, Fullerton, CA
Service
Carolyn is very efficient, a pleasure to have her as my technician!! She's Awesome!!
Laurie M, Anaheim, CA
Washing machine service
Technician sent messages about arrival estimate, arrived on time, was very professional.
D C, Orange, CA
Service completion
Christopher arrived on time and was very professional, thoughtful and thorough. Thank you.
Mary M, Anaheim, CA
