3951 Costco Drive Reviews
Showing most recent reviews from verified customers of Sears Home Services
Sandra F
The technicians did a fabulous job. I was very happy with their prompt service. I will continue to use Sears At Home repair service. Thank you
Customer service response - Thank you for your positive feedback, Sandra! We're glad to hear that our technicians provided prompt service and that you're happy with our At Home repair service.
Sears Home Services on January 16, 2025
Ron C
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on January 15, 2025
Sabra S
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on January 14, 2025
Julie W
Excellent
Customer service response - Thank you for your feedback, Julie! We're glad to hear you had an excellent experience.
Sears Home Services on January 14, 2025
Joyce W
Glenn was prompt, courteous, and knowledgeable. He communicated well and often. I appreciated that. Than you Glenn.
Customer service response - Thank you for your positive feedback, Joyce! We're glad to hear that Glenn provided prompt, courteous, and knowledgeable service.
Sears Home Services on January 09, 2025
Donald R
He technician was great. He took the time to find the root cause of our problem and directed us to amazon for the parts since they were no longer available directly. He then came back to install them.
Customer service response - Thank you for your positive feedback, Donald! We're glad to hear that our technician was thorough in finding the root cause and helped you with the parts and installation.
Sears Home Services on January 06, 2025
Norma M
Knew exactly what was wrong with my front loader Kenmore washer and informed me the part is obsolete. Was very knowledgeable and friendly. Services are reasonably priced!!
Customer service response - Thank you for your positive feedback, Norma! We're glad to hear that our technician was knowledgeable and friendly while providing reasonably priced services.
Sears Home Services on January 05, 2025
Grandma R
Kind polite informative and just overall a nice person. He's almost like family because he's been here before. 5 stars
Customer service response - Thank you for your wonderful feedback, Grandma Rosy! We're thrilled to hear that our technician provided such kind and informative service, making you feel like family.
Sears Home Services on December 30, 2024
Phil L
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on December 23, 2024
Sherri W
5 stars for the technician, 2 stars for the technology. I wanted to sign up for the Home Repair Service and the technician couldn't load the program.
Customer service response - Thank you for your feedback, Sherri! We're glad to hear you were satisfied with the technician's service, and we apologize for the inconvenience with the technology.
Sears Home Services on December 19, 2024
