3951 Costco Drive Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.6/5 (131 reviews)

Cindy Graupmann

March 26, 2025

Service was excellent, he explained what to do, simple things. He was very polite, provided excellent instruction.

Source: Google

Customer service response - Thank you for your positive feedback, Cindy! We're glad to hear that our technician provided excellent service and clear instructions.

Sears Home Services on March 26, 2025

Luis Alvarez

March 25, 2025

I got estimated arrival time throughout the day. Andrew (technician) arrived and started working on my gas dryer. He methodically went through the unit until he found the problem. He explained the issue and went over the cost estimate. He also offered to clean out the unit for a nominal charge, which I jumped on since there was lint throughout. He quickly fixed it and cleaned it out. Then placed it all back together and showed me that it was operational again.

Source: Google

Customer service response - Thank you for your positive feedback, Luis! We're glad to hear that Andrew provided thorough and efficient service, ensuring your gas dryer was fixed and cleaned.

Sears Home Services on March 25, 2025

joshua johnston

March 23, 2025
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on March 23, 2025

Marsha Kurtic

March 19, 2025
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on March 19, 2025

Ron Schumacher

March 04, 2025

Prompt, courteous and was done pretty quickly.

Source: Google

Customer service response - Thank you for your positive feedback, Ron! We're glad to hear that our service was prompt, courteous, and efficient.

Sears Home Services on March 04, 2025

anthony mitchell

January 19, 2025
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on January 19, 2025

Sandra Fuentes

January 16, 2025

The technicians did a fabulous job. I was very happy with their prompt service. I will continue to use Sears At Home repair service. Thank you

Source: Google

Customer service response - Thank you for your positive feedback, Sandra! We're glad to hear that our technicians provided prompt service and that you're happy with our At Home repair service.

Sears Home Services on January 16, 2025

Ron Casper

January 15, 2025
Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on January 15, 2025

Sabra Simmons

January 14, 2025
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on January 14, 2025

Julie Wenger

January 14, 2025

Excellent

Source: Google

Customer service response - Thank you for your feedback, Julie! We're glad to hear you had an excellent experience.

Sears Home Services on January 14, 2025

Average Rating: 4.6/5 (131 reviews)