3951 Costco Drive Reviews
Showing most recent reviews from verified customers of Sears Home Services
Julie Wenger
Excellent
Customer service response - Thank you for your feedback, Julie! We're glad to hear you had an excellent experience.
Sears Home Services on January 14, 2025
Joyce Watt
Glenn was prompt, courteous, and knowledgeable. He communicated well and often. I appreciated that. Than you Glenn.
Customer service response - Thank you for your positive feedback, Joyce! We're glad to hear that Glenn provided prompt, courteous, and knowledgeable service.
Sears Home Services on January 09, 2025
Donald Raikes
He technician was great. He took the time to find the root cause of our problem and directed us to amazon for the parts since they were no longer available directly. He then came back to install them.
Customer service response - Thank you for your positive feedback, Donald! We're glad to hear that our technician was thorough in finding the root cause and helped you with the parts and installation.
Sears Home Services on January 06, 2025
Norma C. Maldonado
Knew exactly what was wrong with my front loader Kenmore washer and informed me the part is obsolete. Was very knowledgeable and friendly. Services are reasonably priced!!
Customer service response - Thank you for your positive feedback, Norma! We're glad to hear that our technician was knowledgeable and friendly while providing reasonably priced services.
Sears Home Services on January 05, 2025
Grandma Rosy
Kind polite informative and just overall a nice person. He's almost like family because he's been here before. 5 stars
Customer service response - Thank you for your wonderful feedback, Grandma Rosy! We're thrilled to hear that our technician provided such kind and informative service, making you feel like family.
Sears Home Services on December 30, 2024
Phil Lichtenhan
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on December 23, 2024
Sherri Wilson
5 stars for the technician, 2 stars for the technology. I wanted to sign up for the Home Repair Service and the technician couldn't load the program.
Customer service response - Thank you for your feedback, Sherri! We're glad to hear you were satisfied with the technician's service, and we apologize for the inconvenience with the technology.
Sears Home Services on December 19, 2024
Chris Bansil
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on December 16, 2024
Angela Leicht
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on December 16, 2024
Candace
Glenn was very efficient. He found the problem within a few minutes.
Customer service response - Thank you for your positive feedback, Candace! We're glad to hear that Glenn provided efficient service and quickly identified the problem.
Sears Home Services on December 11, 2024
