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  5. Sears Appliance Repair
  6. 7611 W Thomas Rd
  7. Reviews

7611 W Thomas Rd Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.6/5 (242 reviews)
Would never call
August 31, 2023
Overall rating

Broke on Friday in 115 heat on Friday and they showed up on Wednesday afternoon. The technician told the warranty company my 16 year old compressor boke due to the coils being dirty and restricted air flow. They were cleaned this year and every year. It's a old unit. The warranty company denied the claim. I will never use Sears again.

Andy L, Buckeye, AZ

Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.

Sears Home Services on August 31, 2023

No Jose
July 31, 2023
Overall rating

No one came today. What is going on. Our refrigerator is a lemon. This has been a terrible experience. I just want it fixed or provide a new one.

Linda N, Avondale, AZ

Customer service response - Linda, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.

Sears Home Services on August 01, 2023

Average Rating: 4.6/5 (242 reviews)

Showing 241 - 242 reviews

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