6515 E Southern Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Charles L
Bill is extremely professional and very knowledgeable. He took the time to explain what he was doing as he evaluated my oven. Bill has a pleasant personality that made it a pleasure to work with him during his visit.
Customer service response - Thank you for your positive feedback, Charles! We're pleased to hear that Bill provided professional and knowledgeable service, making your experience enjoyable.
Sears Home Services on April 23, 2025
Sherri P
Joseph showed compassion and knowledge about the service performed and was understanding with the frustration I experienced when prior tech appointments were no shows for 3 times and then billed me even when he was a no show. Joseph went above and beyond for me by following through to make sure the process of replacing was started and contacted me when it was started. He was an answer to my prayers.
Customer service response - Thank you for your positive feedback, Sherri! We're pleased to hear that Joseph provided compassionate and knowledgeable service, and we're glad he could assist you through the process.
Sears Home Services on April 13, 2025
Edward H
Bernard was on time and checked my stovetop/range thoroughly. I always use Sears to diagnose and service my appliances. They’ve been professional and experienced every time I’ve used them. Adding photo to show a blown coil from my stove (also ruined a $75 pan). So, don’t wait to service appliances if they’re acting funny! I nearly died from fright and the neighbors could hear electrical sounds and my screams from down the road.
Customer service response - Thank you for your positive feedback, Edward! We're pleased to hear that Bernard provided thorough and professional service. We appreciate your trust in us for your appliance needs.
Sears Home Services on April 06, 2025
Denis M
Tech was on time, communicated his anticipated arrival, completed the job in a timely manner, was professional and kept our kitchen clean.
Customer service response - Thank you for your positive feedback, Denis! We're pleased to hear that our tech provided timely, professional service and maintained cleanliness in your kitchen.
Sears Home Services on March 26, 2025
Shirley P
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on March 23, 2025
Terry G
Great job of checking out our problem and giving me the options
Customer service response - Thank you for your positive feedback, Terry! We're pleased to hear you received a thorough assessment and helpful options for your problem.
Sears Home Services on February 24, 2025
Gloria M
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on January 19, 2025
Steven T
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on December 29, 2024
Cynthia N
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on December 25, 2024
Chris E
Tech was polite and respectful. Always a pleasant experience when I use Sears.
Customer service response - Thank you for your positive feedback, Chris! We're pleased to hear that our tech provided a polite and respectful service, making your experience pleasant.
Sears Home Services on December 25, 2024
