4501 Central Ave Ste 101 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Dishwasher Repair
Did a great job of getting my dishwasher back working. Very nice, personable person.
Jean B, Hot Springs, AR
Service technician
John was very professional and friendly. Said he had never known a home warranty company to deny a claim with this freezer problem. Never before
Dennis M, Hot Springs Village, AR
Five stars
Very knowledgeable and fixed my dryer in timely manner! Checked out my washer too!
Kathleen B, Hot Springs, AR
Technician Shane was awesome
It was a pleasure having Shane as my technician. He was professional and great communicator. Kept me updated and let me know when he was on his way. The customer service on the other hand through your phone line and chat was HORRIBLE!! No follow up as I was promised. Never could get a live person and if I do it was in India and they were clueless!!
Michelle R, Plainview, AR
Repair replace ice machine
He got All the parts Changed after he defrosted the parts.now jus the waiting for the ice to start making sometime after it gets cold enough to freeze.
Judith L, Hot Springs, AR
Professional Service
Rob pointed out the issue right away and gave sound recommendations.
Dina K, Danville, AR
Washer and dryer repairs
He was courteous, neat, and used his time efficiently. Was able to assess the problem and install parts required to make machine work. Offered useful advice.
Brenda C, Hot Springs, AR
John A. does very good work
John did a very good job. He went to work, found the problem and fixed it. Unfortunately, the paperwork was messed up and he had to call the claims people to try and get it corrected. He had to call them several times and kept getting a runaround. He spent twice a long calling claims than he spent fixing my problem. He finally left since he had other calls to make, but he called me back in about two hours and told me everything was fixed.
Robert S, Hot Springs Village, AR
Dryer repair
Replaced dryer fuse and found issue with receptacle and recommended replacing
Ricky D, Hot Springs Village, AR
Washer repair
William was polite, professional and was prepared in case the part had not arrived at my home.
Madison P, Hot Springs, AR
