4501 Central Ave Ste 101 Reviews
Showing most recent reviews from verified customers of Sears Home Services
good service
The technician, John, kept me informed of his progress. He was on time, efficient, knowledgeable. and quickly resolved the issue.
Judy H, Arkadelphia, AR
A+
Both gentlemen were polite and efficient! I feel confident with their decision.
Judy M, Hot Springs Village, AR
Refrig repair
Very professional and friendly. Found problem was compressor. I opted not to repair but to look for a new frig.
Judy B, Hot Springs, AR
Sam Hart
The technician was great very professional and personable during the call. Very knowledgeable with his craft.
Sammy H, Arkadelphia, AR
Mr. Williams
This gentleman was so helpful I really appreciated his help
Laura K, Malvern, AR
washing machine repair
professional and knowledgeable and efficient. He diagnosed the problem and ordered a part which was delivered very quickly. Since the first visit was in October, I am glad he was able to finally get to our house to install the part on Monday, Dec. 16. I believe this 2 month delay must have been caused by dispatch or some other scheduling error. We were originally scheduled 2 other days between November and December 16. Inconveniently, after we waited for most of EACH day for the technician to come, the appointment was cancelled late in the day, even though it showed on the schedule that we were on his route. Merry Christmas.
Donna H, Arkadelphia, AR
Service of Whirlpool washer
Shane arrived in the time mentioned. He diagnosed and fixed our machine. Plus he kept us posted of all options.
Gloria K, Belleville, AR
Owner
William was very polite and knowledgeable, an outstanding technician
Richard H, Arkadelphia, AR
Homeowner
Great person to deal with, professional and courteous. Company needs to employ a second person to help with lifting. He could not perform his job as he needed another person to move the stacked washer and dryer. I am going to have to hire someone out of pocket to help me move the units out so he can come back and do his repairs. Not real happy as I bought a 5 year in home warranty. I don't buy an extended warranty at a car dealership and have to remove the seats so the technician can replace the seat motor. Very disappointed in that with Sears. Not the technicians fault this is on Sears.
James M, Hot Springs, AR
Honest Gentleman!
William P was great! He answered all our questions and gave us great advice. Excellent is all respects!
Jim B, Arkadelphia, AR
