5111 Rogers Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Quick service
Mr. Rob was very helpful and showed me some additional features I wasn't aware of.
Heather B, Coal Hill, AR
GE ice maker repair
Pleased that no parts were needed to be ordered. Apparently only a reset. Looking forward to being able to have ice cubes again!
Kathleen O, Fort Smith, AR
My Trch. Robert
Hes very nice and trying to order parts for microwave. And We just found the s/n # etc.... sent robert a pic of whole tag with info to order parts for Amona refrigerator..He guided me through that..very nice and respectful man. We couldn't find serial # at first but he has it now..so he can request parts to fix refrigerator hopeully
Bobby M, Alma, AR
AC repair
Rob did everything he could to repair our unit. Parts not available unit needs to be replaced.
Lorna A, Van Buren, AR
Maytag washer
Very knowledgeable
David Y, Paris, AR
Dishwasher Technician
Shane was very knowledgeable and did a great job. He was also very kind and patient when I would ask a question. Shane, thank you for a good experience.
Linda S, Alma, AR
Refrigerator repair
Excellent, very knowledgeable and professional
Patricia M, Park Hill, OK
Dish w a sher service/repair
When parts finally arrived...service was great and thorough and promptly on time!
Timothy R, Lavaca, AR
Excellent technician service in spite of the Sears system
In March Kevin came to our home and diagnosed a valve body problem with our refrigerator. He was competent and pleasant. He left us with a part number to order and a promise to return when the part arrived. When the part showed up, we contacted Sears to schedule another visit to install the part. The visit was a no show. In fact after scheduling numerous visits, including telephone calls to the service center, we waited over four months without receiving the service we had already paid for. Yesterday, there was a knock at the door. It was Kevin... without an appointment. He apologized for the lost ticket and quickly, efficiently and cheerfully fixed our refrigerator. Thank you Kevin. But, I will try to avoid using the Sears system for future repairs.
Lou B, Tilihina, OK
GE Washer Repair
Shane arrived early and had the parts replaced in a short time. He was pleasant and professional. 5star review
Yolanda M, Van Buren, AR
