2395 Harrison St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Mark Clark
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on November 21, 2024
Gary Warner
Greg had to come back to reconnect a wire that fell off after he left. His expertise was greatly appreciated. The part that I did not like was having to again pay a service fee, and that was after much effort to actually talk to a live person. Your telephone tree is terrible
Customer service response - Thank you for your feedback, Gary. We're glad Greg's expertise was appreciated, but we're sorry to hear about your experience with the service fee and phone system.
Sears Home Services on October 01, 2024
Carol Myers
Greg F. Is very knowledgeable and efficient in his work. He is a very personable and communicates well. We would have him to do our repairs again.
Customer service response - Thank you for your wonderful feedback about Greg F.'s knowledge and communication skills. We're delighted to hear you'd choose him for future repairs!
Sears Home Services on August 20, 2024
Bonita Hipp
Customer service response - Thank you so much for the 5-star rating, Bonita! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on August 01, 2024
Angie McGee
The technician was very polite and efficient.
Customer service response - Thank you for your positive feedback! We're thrilled to hear about your satisfaction with our technician's politeness and efficiency.
Sears Home Services on July 25, 2024
Kim Lindsey
He showed up on time, and fixed the problem quickly.
Customer service response - Thank you for highlighting our efficient scheduling and the expertise of our technicians. We appreciate your feedback and are glad we could assist you promptly.
Sears Home Services on June 19, 2024
Rosemary Williams
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on May 21, 2024
Tranita Pritchett
He was very polite and informative. We appreciate the work he did. Thank you!
Customer service response - Thank you for taking the time to leave a review. We are glad to hear that our technician was polite and informative during the service. We appreciate your feedback and thank you for choosing Sears Appliance Repair.
Sears Home Services on February 07, 2024
Karen Tidwell
H Branton