1701 Mcfarland Blvd E Ste 207 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Ethel Roberts
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on November 05, 2024
Alice Sims
My technician was very knowledgeable. I am very dissatisfied that it took over six weeks to get my refrigerator working again! The time between appointments is ridiculous!!!! Not having a refrigerator in my kitchen was very, very hard on me and my husband!
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on October 27, 2024
Billy Mosley
Your technician was great
Customer service response - Thank you for your positive feedback, Billy! We're thrilled to hear that our technician provided great service.
Sears Home Services on October 17, 2024
Angela Washington
David was awesome. Smart and very personable!!! He did a great job!!!
Customer service response - Thank you for your wonderful feedback, Angela! We're thrilled to hear that David provided awesome service and made a great impression.
Sears Home Services on October 17, 2024
Chiara Jackson
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on October 14, 2024
William Vick
Haven’t used it yet but the repairman was on time, very courteous and identified the problem and fixed it quickly. Very happy with the technician and the communication between Sears and myself. Will call them again when needed. Thank you!
Customer service response - Thank you for your positive feedback, William! We're delighted to hear that our technician provided prompt and courteous service, and we look forward to assisting you again in the future.
Sears Home Services on September 28, 2024
Lisa Chatman
My technician was very knowledgeable, friendly, and patient.
Customer service response - Thank you for your kind words! We're thrilled to hear that our technician provided knowledgeable, friendly, and patient service.
Sears Home Services on September 23, 2024
Anne Weston
Our repair technician George was outstanding. He was knowledgeable, efficient, and pleasant.
Customer service response - Thank you for your wonderful feedback, Anne! We're delighted to hear that George provided you with outstanding service.
Sears Home Services on September 07, 2024
Hope
Matthew, Scott did an excellent job repairing my washing machine. I am very satisfied with his work.
jgreen7536@aol.com *#Crusader2011
Brad is a great technician!!! Courteous and Polite. Did exactly what he said he would do and arrived promptly. Very satisfied with Brad. How ever dispatch changed our service date without warning. My wife and myself are both over 70 and being without a/c for approximately 3 weeks was tough. Better scheduling would be a lot better.
Customer service response - Thank you for your feedback and for highlighting Brad's excellent service. We apologize for the scheduling issue and will work on improving our processes to prevent this in the future.
Sears Home Services on August 27, 2024
