3355 Highway 431 Suite 7 Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.3/5 (11 reviews)

PRISCILLA F

March 25, 2025
Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on March 25, 2025

Cody Hasty

March 20, 2025

Devon was on time, professional, knowledgeable, and kind! Great technician, great service, and very helpful!

Source: Google

Customer service response - Thank you for your positive feedback, Cody! We're thrilled to hear that Devon provided professional, knowledgeable, and helpful service.

Sears Home Services on March 19, 2025

Manda J

February 02, 2025

The maintenance guy came in a little bit earlier than he said he would be there, he fixed everything in a timely manner, and he left the laundry room looking better than when he first got here. He was extremely nice and I could not have asked for a better one.

Source: Google

Customer service response - Thank you for your positive feedback, Manda! We're thrilled to hear our technician was prompt, efficient, and left your laundry room in great condition.

Sears Home Services on February 02, 2025

Eileen Harcrow

December 23, 2024

Devon was professional and courteous. He advised cleaning dryer to help operation of unit. I did not know lint could accumulate like it had. I was so glad he recommended it. Thanks Devon.

Source: Google

Shay Newman

September 23, 2024

Very professional and got the job done.

Source: Google

Customer service response - Thank you for your positive feedback! We're pleased to hear our team provided professional service and completed the job efficiently.

Sears Home Services on September 23, 2024

Gail Smith

September 02, 2024
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on September 02, 2024

Randy Lovvorn

June 26, 2024
Source: Google

Customer service response - A big thank you, Randy, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on June 26, 2024

Connie Brown

June 04, 2024

Devon was my technician and he was marvelous!! Very polite and professional, knew the problem from our phone call as I described it, had the parts and made a quick repair. I was very pleased with his work and enjoyed our conversation while we waited on the spin cycle to test his repair!!

Source: Google

Customer service response - Thank you for sharing your positive experience with Devon; it's wonderful to hear that his professionalism and efficiency left a good impression. We're delighted that the repair was quick and satisfactory!

Sears Home Services on June 05, 2024

Arnold Shadinger

January 06, 2025

Very nice answered my questions professionally seemed to know what he's doing .⁹

Source: Google

Customer service response - Thank you for your review, Arnold! We're glad to hear that our technician answered your questions professionally and demonstrated expertise.

Sears Home Services on January 06, 2025

James Burgreen

August 21, 2024
Source: Google

Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.

Sears Home Services on August 21, 2024

Average Rating: 4.3/5 (11 reviews)