3951 Costco Drive Reviews
Showing most recent reviews from verified customers of Sears Home Services
Carlo B
Andrew was very efficient in locating the problem, will use your services in the future.
Customer service response - Thank you for your positive feedback, Carlo! We're glad to hear that Andrew was efficient in locating the problem, and we look forward to serving you in the future.
Sears Home Services on July 27, 2025
Carrie
Finally after 3 different technicians told us nothing was wrong,Michael found the problem and fixed it. Kudos to Michael!
Customer service response - Thank you for your positive feedback, Carrie! We're glad to hear that Michael was able to find and fix the problem for you.
Sears Home Services on July 27, 2025
Robert R
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on July 23, 2025
Nick H
Michael was extremely helpful and a very knowledgeable technician. Grateful to find a company able to offer same day service as well.
Customer service response - Thank you for your positive feedback, Nick! We're glad to hear that Michael was helpful and knowledgeable, and that you appreciated our same day service.
Sears Home Services on July 23, 2025
Lee R
The service is great. He did a wonderful job and I’m just happy to have my washing machine back.
Customer service response - Thank you for your positive feedback, Lee Ann! We're glad to hear that you're happy with the service and have your washing machine back.
Sears Home Services on July 22, 2025
Peter V
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on July 20, 2025
Robert C
Andrew was knowledgeable, efficient and personable. Everything one would want in a technician. Very happy with him and the service.
Customer service response - Thank you for your positive feedback, Robert! We're glad to hear that Andrew provided knowledgeable, efficient, and personable service.
Sears Home Services on July 20, 2025
elisabeth U
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on July 17, 2025
Lisa H
William was very informative. I only wish you could talk to a REAL PERSON, and none of this AI crap. After Sears Home canceled my appointment 5 times, 2 weeks later, I finally got a Tech OUT TO MY HOUSE for an in person service call.
Customer service response - Thank you for your feedback, Lisa! We're glad to hear that William was informative, and we appreciate your patience with the scheduling process.
Sears Home Services on July 13, 2025
John Z
Ken was very professional, pleasant, and knowledgeable!! Very nice experience!!!
Customer service response - Thank you for your positive feedback, John! We're glad to hear that Ken provided a professional, pleasant, and knowledgeable service.
Sears Home Services on July 01, 2025
