Samsung washer won't start cycle

Why is my Samsung washing machine not starting the cycle?

First, follow the troubleshooting provided in the owner’s manual for your Samsung washer when it won’t start the cycle.

Check the door or lid

Make sure that the door or lid is fully shut. The cycle won’t start with the lid or door open.

If you’re not able to shut the door or lid, check the door catch for media or debris blocking the door from closing. Clear any media or debris that is clogging the door catch.

Check the door or lid strike for damage and replace that part if it’s broken.

Make sure the water supply faucets are fully open

The washer won’t fill and start the cycle if the water supply faucets are off. Make sure that the faucets are open.

If you suspect that the washer isn’t getting water through the fill hoses, follow this process to check the water supply going to the washer:

1. Shut off the water supply faucets behind the washer.
2. Disconnect both fill hoses from the back of the washer.
3. Place the ends of the fill hoses in a bucket and briefly turn on each water supply faucet to check for water flow from the end of each supply hose.

If you’re not getting water from the fill hoses, disconnect the fill hoses from the water supply faucets and check for water flow from the faucets. If you’re not getting water directly from the faucets, have a plumber fix the water supply going to your washer.

If you get water from the faucets but not the fill hoses, replace the fill hoses.

Check control settings to see if the Child Lock is enabled

The washer won’t start if the child lock is enabled.

Follow the instructions in the owner’s manual or on the display to disable the child lock. The image above shows the instructions for disabling the child lock in a common Samsung top-load washer.

If these basic troubleshooting tips don’t help, schedule washer repair service and we’ll send a Sears Home Services technician to your home to fix your Samsung washer.

What to expect when you experience a Samsung washer won't start a cycle issue

How is the won't start a cycle problem fixed?

Correcting most won't start a cycle problems usually involves replacing the electronic control board, door lock assembly or user interface control. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.

Sears Home Services recommendations for a washer that won't start cycle

When the washer won't start a cycle it can be for many reasons. To avoid replacing unneeded parts we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of washer failures.

What to look out for with a washer won't start a cycle diagnosis

Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your washer problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.

If your Samsung washer never moves beyond standby, a latch or board malfunction may halt the cycle. Clothes remain dirty until it’s addressed. Instead, rely on washing machine service near me. A quick fix reactivates your Samsung’s automated wash routine.