Samsung Range touchpad not working

Common reasons your Samsung Range touchpad not working

The most common reasons your Samsung range's touchpad is not working are an inoperative control panel, a malfunctioning PCB, or a dead relay control board.

  • 28%

    28% of the time it's the
    Control Panel

  • 23%

    23% of the time it's the
    PCB

  • 12%

    12% of the time it's the
    Relay Control Board

  • 37%

    37% of the time it's the
    Something else

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Most common repairs needed to fix a Samsung range

Control Panel Replacement

When a range control panel is inoperative, there may be a complete lack of response when you press the buttons, or a lack of display on the control panel. This can include the inability to set cooking temperatures, use cooking modes, or activate various features such as timers or lights. In some cases, a malfunctioning control panel may display error codes or flickering lights. A failing control panel may emit unusual noises such as clicking or chattering. The failure of the control panel can disrupt communication with other components, affecting the overall operation of the range.

PCB Replacement

A malfunctioning printed circuit board (PCB) can lead to various failures in a range, including a lack of response when activating control buttons, a lack of power or heating in the oven or surface elements. This is because the board serves as the brain of the range, controlling crucial operations such as regulating oven temperatures, running cooling fans, and controlling cooking time. If the PCB fails, it can disrupt communication between many different components. A failing board may cause a chattering or clicking noise from the range and may emit a burning odor. Due to the potential impact on multiple components, it is advisable to have a Sears Home Services professional conduct diagnostic tests on the board to confirm if replacement is necessary.

Relay Control Board Replacement

If the relay control board is dead, the range may not power up or respond to control panel input. A defective relay control board may also interfere with the display on the control panel. If your range's control panel won't respond, have a Sears Home Services professional diagnose the problem for you.

What to expect when you experience a Samsung range touchpad not working issue

How is the range touchpad not working issue fixed?

Correcting most range touchpad not working issues involves replacing the control panel, PCB, or relay control board. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.

Sears Home Services recommendations for a range touchpad not working problem

When a range touchpad is not working, it can be for many reasons. To avoid replacing unneeded parts, we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of range failures.

What to look out for with a range touchpad not working diagnosis

Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your range problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.

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Frequently Asked Questions

Why isn’t my Samsung range touchpad working?
Check the touchpad, control board, and power supply for issues.
Could a faulty control board prevent the touchpad from working?
Yes, a malfunctioning control board can stop the touchpad from responding.
How do I fix a Samsung range touchpad that’s not working?
Inspect the touchpad, control board, and wiring for faults, and replace any defective parts.
What causes a touchpad to stop working?
A broken control board, faulty touchpad, or power issue can cause the touchpad to fail.

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Glossary Terms

A dual fuel range combines the precision of an electric oven with the responsiveness of a gas cooktop, offering the best of both worlds for cooking enthusiasts.

BTU, or British Thermal Unit, measures the amount of heat required to raise the temperature of one pound of water by one degree Fahrenheit.

A thermocouple is a sensor used for measuring temperature, consisting of two different metal wires joined at one end, which generate a voltage proportional to temperature changes.

A K-type thermocouple is a sensor used for temperature measurement, consisting of two dissimilar metal wires that generate a voltage proportional to temperature changes, widely recognized for its accuracy and wide temperature range.