KitchenAid Freezer not freezing
Common reasons your KitchenAid Freezer not freezing
The most common reasons your KitchenAid freezer is not freezing are a failed compressor start relay, a malfunctioning electronic control board, or a bad temperature control thermostat.
37% of the time it's the
Compressor Start Relay
22% of the time it's the
Electronic Control Board
19% of the time it's the
Thermostat
22% of the time it's the
Something else
Most common repairs needed to fix a KitchenAid freezer
Compressor Start Relay Replacement
The compressor start relay helps the compressor kick on and run, which is essential for cooling the freezer. If the start relay is malfunctioning, the compressor may fail to start or run intermittently, leading to inadequate cooling and a rise in freezer temperature. You might notice that food isn't freezing properly or that the freezer compartment feels warm. To address this issue, inspect the compressor start relay for any signs of damage or wear. If you suspect the start relay is at fault, schedule an in-home repair appointment through Sears Home Services to have a technician diagnose and replace the faulty relay.
Electronic Control Board Replacement
When your freezer is not freezing, a malfunctioning electronic control board could be causing the problem. The electronic control board receives signals from various sensors to monitor the temperature inside the freezer. Using the information it receives from these sensors, the board starts or stops the compressor, fans, defrost cycle and other components. A bad internal relay or corrupted internal logic on the circuit board can prevent the electronic control board from sending electric current to the compressor for cooling. When your freezer isn't freezing, schedule service through Sears Home Services. Our technician will visit your home and fix the cooling problem in your freezer.
Thermostat Replacement
A common sign of a bad temperature control thermostat is temperature inconsistency within the freezer, leading to either insufficient cooling or excessively cold conditions. You might notice fluctuations in temperature and find items thawing. The freezer may run continuously or cycle frequently, indicating a failure to maintain the set temperature. In some cases, the thermostat might cause the freezer to be entirely non-responsive, leading to a complete lack of cooling.
What to expect when you experience a KitchenAid freezer not freezing issue
How is the freezer not freezing issue fixed?
Correcting most freezer not freezing issues involves replacing the compressor start relay, temperature control thermostat, or PCB. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.
Sears Home Services recommendations for a freezer not freezing problem
When a freezer is not freezing, it can be for many reasons. To avoid replacing unneeded parts, we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of freezer failures.
What to look out for with a freezer not freezing diagnosis
Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your freezer problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.
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Pedro was on time and super friendly. He seemed to know the job and was helpful in explaining everything. Showed me the controls and where the problem was. So nice, would definitely use your service again. Another company was going to take 3 days to come and service us. You guys came same day, what a lifesaver!
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